Food & Beverage Supervisor

Exclusive Hotels and Venues; Ware; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Stay discounts at hotels

50% off Food & Beverage dining

Free meals on duty

On-site gym access

Employee Assistance Programme

Hospitality Essentials discounts

Learning and progression opportunities

Job summary

Fanhams Hall in Ware, Hertfordshire, part of Exclusive Collection, seeks a Food and Beverage Supervisor to lead restaurant, bar and events service with confidence and energy.

You will work with the F&B management team to deliver polished, guest-focused service, supervise shifts, and drive teamwork across weddings and events while developing product knowledge and mentoring colleagues.

Qualifications

• Previous experience in a restaurant, bar or quality hospitality environment.
• A genuine passion for food and guest experiences.
• Confident and engaging communicator with guests and colleagues.
• Able to motivate and support a team while hands-on during busy service.
• Organised, proactive and calm under pressure.
• Experience supporting weddings or private dining would be an advantage.
• Positive attitude and natural desire to make guests welcome.

Responsibilities

• Support the Food and Beverage management team with daily restaurant, bar and event service.
• Supervise the team on shift to ensure warm, polished and efficient service.
• Lead pre-service briefings and allocate responsibilities.
• Welcome and engage with guests, anticipate needs and address questions.
• Oversee flow and pace of service, coordinating with kitchen and bar.
• Maintain high presentation and service standards across all dining spaces.
• Assist with weddings, private dining or special events.
• Develop menu, wine and drinks knowledge and train team.
• Train and support new team members during service.
• Assist with stock control, opening/closing duties and service area prep.
• Ensure food safety, allergens, licensing and safety procedures.

Skills

Leadership

Customer service

Communication

Team motivation

Organised

Attention to detail

Weddings/events experience

Job description

The following content displays a map of the jobs location - Ware

Competitive salary plus fantastic benefits

Working Hours:

44

Location:

Ware

Closing Date:

26/09/2026

Job Category:

Properties:

Fanhams Hall Hotel, Ware, Hertfordshire

Departments:

Job Introduction

Fanhams Hall in Ware, Hertfordshire, a part of the Exclusive Collection, is an exquisite 18th-century Jacobean country house set within historic formal gardens and a Japanese water garden. With its rich heritage, elegant surroundings, and distinctive character, it offers a truly unique experience for guests and team alike.

You will join us as a Food and Beverage Supervisor, helping to lead service across our restaurant, bar and events. Working alongside the Food and Beverage management team, you will bring confidence, energy and personality to every shift supporting the team, engaging with guests and ensuring each service runs smoothly.

This is a varied, hands‑on role with a strong focus on dining and bar service, alongside weddings, celebrations and special events. It is an excellent opportunity to develop your leadership skills within a supportive and collaborative team.

At Fanhams Hall, we believe in rewarding our team for their passion and dedication. As part of our team, you’ll enjoy:

• Great rates for stays across all our hotels and 50% off Food & Beverage dining
• Free meals while on duty
• Free access to the on-site gym and parking
• Access to our Employee Assistance Programme and wellbeing resources
• Exclusive discounts and benefits through Hospitality Essentials
• Opportunities for learning, development and internal progression across the Exclusive Collection

Key Responsibilities

• Support the Food and Beverage management team with the daily delivery of restaurant, bar and event service.
• Supervise the team on shift, creating a positive atmosphere and ensuring service is warm, polished and efficient.
• Lead pre‑service briefings, allocate responsibilities and make sure every area is fully prepared.
• Welcome and engage with guests, anticipating their needs and confidently handling questions or concerns.
• Oversee the flow and pace of service, communicating closely with the kitchen, bar and event teams.
• Maintain excellent presentation and service standards throughout the restaurant, bar, lounge and event spaces.
• Support the delivery of weddings, private dining, celebrations and other special occasions.
• Develop strong menu, wine and drinks knowledge and help build the confidence of the wider team.
• Train and support new team members, providing helpful guidance and feedback during service.
• Assist with stock control, opening and closing duties, and the preparation of service areas.
• Ensure food safety, allergen, licensing, health and safety, and company procedures are followed consistently.
• Lead by example, remaining visible, calm and hands‑on throughout every service.

Person Specification

• Previous experience in a restaurant, bar or quality hospitality environment, ideally with supervisory responsibilities.
• A genuine passion for food, drink and creating memorable guest experiences.
• A confident and engaging communicator who enjoys working with both guests and colleagues.
• Able to motivate and support a team while remaining hands‑on during busy service.
• Organised, proactive and calm under pressure, with the ability to adapt to different service styles.
• Strong attention to detail and a commitment to consistently high standards.
• Experience supporting weddings, private dining or special events would be an advantage.
• Professional, dependable and comfortable taking initiative.
• A positive attitude and a natural desire to make every guest feel welcome.

We are a certified B Corp, committed to sustainability and responsible business practices. At Exclusive Collection, we champion wellbeing, progression and an inclusive culture where people who share our values can thrive.

As an equal opportunities employer, we welcome applications from everyone with the right to work in the UK. If you require any adjustments during the application process, please let us know.