Food & Beverage Supervisor

Champneys; United Kingdom; Remote; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Complimentary Spa Day after probation

Discounted staff stays

Employee product discounts

Job summary

Champneys is seeking a dedicated team member for our Food & Beverage operation. You will deliver consistent, courteous service, align with brand standards and contribute to sales within the F&B department. You will work closely with senior team members to maintain high service levels and guest wellbeing across our restaurant areas.

The role emphasizes staff leadership, dietary knowledge and collaborative catering in a luxury wellness environment with opportunities for growth within Champneys.

Qualifications

• Provide consistent levels of excellent service.
• Courteous, professional approach with a passion for hospitality.

Responsibilities

• Assist in the day-to-day running of the department and briefing on guests, bookings and food offerings.
• Maintain high standards of professional service in restaurant areas with the F&B Senior Team.
• Supervise and assign tasks to ensure daily cleaning of restaurants, service areas and equipment; maintain presentation.
• Assist / perform pre-service briefings and check daily menus with the senior chef on duty.
• Ensure dietary sheets are provided for guests with specific requirements.
• Support F&B Assistants with training and supervise services.
• Document all sales and forward room charge receipts to front of house team.
• Ensure staff have knowledge of nutrition and dietary policies.
• Know and inform staff of guests' dietary requirements.

Job description

Contract: Full Time
Salary: £13.50 per hour plus gratuities

Our Food and Beverage teams have a complete working knowledge of the menus, menu ingredients and what is available for that day.

In this role you will provide consistent levels of excellent service, you will be courteous, professional, and have a passion for what we do. You will help to drive sales within the F&B department while being an ambassador for Champneys.

Some duties and responsibilities include;

• You will assist in the day-to-day running of the department and ensuring your team are fully briefed on the day’s guests, bookings and food offerings.
• In conjunction with the F&B Senior Team you will be responsible for maintaining high standards of professional service at all times in the restaurant areas.
• To supervise and assign tasks to ensure the completion of the daily cleaning of the restaurants, service areas and equipment. To ensure a high level of presentation.
• To assist / perform pre-service briefings, and check daily menus with the senior chef on duty.
• To ensure dietary sheets are provided for guests with specific requirements
• To support F&B Assistants with training and also to supervise services
• Responsible for documenting all sales and forward all room charge receipts to front of house team to be filed in guest accounts.
• Ensuring all service staff had a good knowledge of nutrition and adhere to dietary policies.
• To know and understand guests’ dietary requirements and ensure all restaurant staff are informed and understand.

Why work at Champneys
At Champneys, Food & Beverage is more than service, it is an essential part of our guests’ wellbeing journey. From nutritionally balanced menus to thoughtful, knowledgeable service, our F&B teams play a key role in creating calm, confidence and consistency for every guest.

We believe great service starts with great people, and we are committed to developing our Food & Beverage teams through learning, leadership and opportunity.

Working in Food & Beverage at Champneys means:

• Developing your leadership skills in a supervisory environment where coaching, mentoring and leading by example are encouraged
• Building strong knowledge of wellness led food, nutrition and dietary requirements, setting you apart from traditional hospitality roles
• Working within a supportive, people focused culture, where teamwork, professionalism and care are genuinely valued
• Being part of a luxury heritage brand, with high standards and pride in delivery across every guest touchpoint
• Opportunities to grow and progress, for those who demonstrate passion, reliability and a commitment to excellence
• Working in calm, inspiring resort environments, where wellbeing applies to colleagues as well as guests

At Champneys, we look for people who take pride in their work, enjoy developing others, and want to build a meaningful career within food, service and leadership, not just a job.

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company you will also have access to the following:

• Health, Wellness and Wellbeing incentives
• Digital fitness programmes
• Nutrition guides and recipes
• Self-Guided meditation
• Champneys experiences (such an overnight stay or an ultimate spa day experience)
• App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.
• In house social media connecting our Champneys Family
• Employee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support to list a few benefits.
• Motivating, rewarding and engaging colleague events.
• Discounted stays for you, your friends and family at any of our properties.
• Complimentary Spa Day on completion of your probationary period.
• 50% discount on all Champneys products.
• Great discounts on our partner products Elemis and Clarins.
• Discounted membership to our exceptional health clubs.
• Merlin Entertainments Attraction.
• Introduce a friend incentive.
• Long Service celebrations.
• Free parking [Eastwell Manor, Forest Mere, Henlow, Mottram Hall, Springs, Tring and the College only].