Food & Beverage Assistant

Buxton Crescent; East Midlands; Presencial; GBP 9600 - 17.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, Wellness and Wellbeing incent

Digital fitness programmes

Nutrition guides and recipes

Self-Guided meditation

Wellbeing podcasts

Champneys experiences

App for schedules

Employee Assistance Programme

Discounted stays

Complimentary Spa Day after probation

50% discount on Champneys products

Discounts on Elemis and Clarins

Discounted health clubs

Merlin Entertainments Attraction

Free parking

Professional Uniform

Descripción de la vacante

Buxton Crescent is seeking a Food & Beverage Assistant to join the team on a full-time basis. You will be responsible for maintaining a high standard of service, applying menu knowledge and dietary guidance, and supporting upselling opportunities to enhance guest experience.

You will manage reservations, serve drinks and meals, and ensure the dining and bar areas are clean and well presented in line with Champneys standards and hotel procedures.

Formación

• Complete working knowledge of menus, ingredients and daily availability.
• Ability to explain dietary options and nutrition basics to guests.
• Proactive upselling and drive for service excellence.
• Strong customer service and guest relationship skills.
• Collaborative team player with a positive attitude.

Responsabilidades

• Maintain a well presented F&B area and ensure guest standards are met.
• Have full knowledge of dietary needs to assist guests.
• Provide menu and nutrition guidance to guests and answer queries.
• Take reservations and deliver food and beverages to tables.
• Keep dining and bar areas, and cellar spaces, clean, safe and hygienic.

Conocimientos

Menu knowledge

Dietary knowledge

Upselling

Customer service

Teamwork

Descripción del empleo

Food & Beverage Assistant

Buxton Crescent

Contract: Full Time
Salary: up to £12.21 per hour plus gratuities

Our Food and Beverage Assistants have a complete working knowledge of the menus, menu ingredients and what is available for that day.

In this role you will provide consistent levels of excellent service, you will be courteous, professional, and have a passion for what we do. You will help to drive sales within the F&B department while being an ambassador for Champneys.

Some duties and responsibilities include;

• Ensuring the F&B area is well presented, inviting and to the to the standard our guests expect
• Have a full and sound knowledge of dietary needs
• Ensuring all literature available for our guests and have sound knowledge on calorific values and basic nutrition in order to advise guests on their menu choices
• Having a complete knowledge of all food & beverage menus enabling you to help with any guest queries
• Taking reservations, orders, delivering ordered Food & Beverages
• Maintaining a clean working and dining area and maintain cellar areas in a clean, safe and hygienic condition to ensure quality of wet products.
• Prepare restaurant & bar areas for service in accordance with Company standards and procedures.
• Serve guests with drinks and meals in accordance with Company and hotel standards and procedures and taking every opportunity to upsell.
• Rotate bar stocks and maintain sales displays according to Company and hotel guidelines.

Why Work for Champneys?

• A focus on wellbeing – for our guests and our teams
• Opportunities for development and career progression
• Supportive, team-focused culture
• Exposure to a unique wellness-focused food offering
• Work in beautiful, luxury environments

Our Commitment

• We are committed to maintaining the highest standards of health, safety and hygiene, and expect all team members to play their part in creating a safe and professional working environment.

Ready to Join Us?

• If you’re passionate about hospitality and want to be part of a brand that genuinely cares about wellbeing, we’d love to hear from you.

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company you will also have access to the following:

• Health, Wellness and Wellbeing incentives
  • Digital fitness programmes
  • Nutrition guides and recipes
  • Self-Guided meditation
  • Wellbeing podcasts
• Champneys experiences (such an overnight stay or an ultimate spa day experience)
• App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.
• In house social media connecting our Champneys Family
• Employee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support to list a few benefits.
• Motivating, rewarding and engaging colleague events.
• Discounted stays for you, your friends and family at any of our properties.
• Complimentary Spa Day on completion of your probationary period.
• 50% discount on all Champneys products.
• Great discounts on our partner products Elemis and Clarins.
• Discounted membership to our exceptional health clubs.
• Merlin Entertainments Attraction.
• Introduce a friend incentive.
• Long Service celebrations.
• Free parking [Eastwell Manor, Forest Mere, Henlow, Mottram Hall, Springs, Tring and the College only].
• Professional Uniform.