Food & Beverage Supervisor

Champneys; Liphook; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Health, Wellness and Wellbeing Incent.

Complimentary Spa Day

Discounted stays

Professional Uniform

Job summary

Champneys Forest Mere in United Kingdom is seeking an enthusiastic F&B team member to provide exceptional service and drive sales within the Food & Beverage department. You will work under the guidance of senior staff to maintain high restaurant standards and guest satisfaction.

Role focuses on supervising staff, briefing on daily menus, and ensuring dietary requirements are clearly communicated to the team. A passion for wellbeing and hospitality is essential for this luxury brand.

Qualifications

• Provide consistent levels of excellent service to guests.
• Assist in day-to-day running of the department and brief staff on bookings and offerings.
• Supervise and assign tasks to ensure daily closing and presentation standards.

Responsibilities

• Assist in day-to-day running of the department and ensure staff are briefed on guests, bookings and food offerings.
• With the F&B Senior Team, maintain high standards of professional service in restaurant areas.
• Supervise tasks to ensure daily cleaning and presentation of restaurants and service areas.
• Assist with pre-service briefings and check daily menus with the senior chef on duty.
• Ensure dietary sheets are provided for guests with specific requirements.
• Support F&B Assistants with training and supervise services.
• Document all sales and forward room charge receipts to front of house.

Skills

Customer service

Leadership

Team supervision

Dietary knowledge

Job description

Champneys Forest Mere

Contract: Full Time

Salary: £13.50 per hour plus gratuities

Our Food and Beverage teams have a complete working knowledge of the menus, menu ingredients and what is available for that day.

In this role you will provide consistent levels of excellent service, you will be courteous, professional, and have a passion for what we do. You will help to drive sales within the F&B department while being an ambassador for Champneys.

Some duties and responsibilities include;

• You will assist in the day-to-day running of the department and ensuring your team are fully briefed on the day’s guests, bookings and food offerings.
• In conjunction with the F&B Senior Team you will be responsible for maintaining high standards of professional service at all times in the restaurant areas.
• To supervise and assign tasks to ensure the completion of the daily cleaning of the restaurants, service areas and equipment. To ensure a high level of presentation.
• To assist / perform pre-service briefings, and check daily menus with the senior chef on duty.
• To ensure dietary sheets are provided for guests with specific requirements
• To support F&B Assistants with training and also to supervise services
• Responsible for documenting all sales and forward all room charge receipts to front of house team to be filed in guest accounts.
• Ensuring all service staff had a good knowledge of nutrition and adhere to dietary policies.
• To know and understand guests’ dietary requirements and ensure all restaurant staff are informed and understand.

Why work at Champneys

At Champneys, Food & Beverage is more than service, it is an essential part of our guests’ wellbeing journey. From nutritionally balanced menus to thoughtful, knowledgeable service, our F&B teams play a key role in creating calm, confidence and consistency for every guest.

We believe great service starts with great people, and we are committed to developing our Food & Beverage teams through learning, leadership and opportunity.

Working In Food & Beverage At Champneys Means

• Developing your leadership skills in a supervisory environment where coaching, mentoring and leading by example are encouraged
• Building strong knowledge of wellness led food, nutrition and dietary requirements, setting you apart from traditional hospitality roles
• Working within a supportive, people focused culture, where teamwork, professionalism and care are genuinely valued
• Being part of a luxury heritage brand, with high standards and pride in delivery across every guest touchpoint
• Opportunities to grow and progress, for those who demonstrate passion, reliability and a commitment to excellence
• Working in calm, inspiring resort environments, where wellbeing applies to colleagues as well as guests

At Champneys, we look for people who take pride in their work, enjoy developing others, and want to build a meaningful career within food, service and leadership, not just a job.

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company you will also have access to the following:

• Health, Wellness and Wellbeing incentives
  • Digital fitness programmes
  • Nutrition guides and recipes
  • Self-Guided meditation
  • Wellbeing podcasts
• Champneys experiences (such an overnight stay or an ultimate spa day experience)
• App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.
• In house social media connecting our Champneys Family
• Employee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support to list a few benefits.
• Motivating, rewarding and engaging colleague events.
• Discounted stays for you, your friends and family at any of our properties.
• Complimentary Spa Day on completion of your probationary period.
• 50% discount on all Champneys products.
• Great discounts on our partner products Elemis and Clarins.
• Discounted membership to our exceptional health clubs.
• Merlin Entertainments Attraction.
• Introduce a friend incentive.
• Long Service celebrations.
• Free parking [Eastwell Manor, Forest Mere, Henlow, Mottram Hall, Springs, Tring and the College only].
• Professional Uniform.