Food & Beverage Supervisor

The Lensbury Resort; Teddington; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Free meals on duty

Staff rate stays at The Lensbury and‑/

Gym and swimming pool access

Employee Assistance Programme (24/7)

Online benefits portal discounts

Apprenticeship opportunities (fully‑f

Training and development opportunities

Staff Awards and social events

Cycle to work scheme

Free onsite parking

Refer a Friend programme

Paid annual leave 28 days incl public/

Job summary

The Lensbury in Teddington is seeking a Food & Beverage Supervisor to oversee daily operations across all F&B outlets, ensuring high standards of service and guest satisfaction.

You will lead and train the F&B team, manage dining area setup, control costs, and collaborate with Kitchen, Housekeeping, and Front Office to deliver seamless experiences.

Qualifications

• Experience in hospitality, hotel or members' club setting.
• Proven leadership and communication skills.
• Knowledge of F&B operations and cost control.

Responsibilities

• Supervise day-to-day F&B operations across all outlets.
• Lead and train the F&B team to deliver outstanding service.
• Oversee setup and stock in dining areas.
• Monitor service standards and resolve issues promptly.
• Assist menu development and events to drive revenue.
• Maintain inventory and control costs.
• Ensure health, safety, and licensing compliance.
• Coordinate with Kitchen, Housekeeping, Front Office as needed.
• Conduct regular inspections to maintain hygiene.
• Support flexible staffing to cover peaks.
• Assist recruitment and performance management.

Skills

Leadership

Communication

Organisational skills

Hospitality knowledge

Flexibility

Personal Licence

Job description

Food & Beverage Supervisor

The Lensbury, Broom Rd, Teddington, Middlesex, TW11 9NU

About us

Part of Iconic Hotels and Resorts, The Lensbury is located on the Banks of the River Thames at Teddington and is home to an exclusive leisure club, a 156 bedroom hotel, meeting and events space, restaurant and bar, Spa and 25 acres of gardens and grounds.

The Role

As a Food & Beverage Supervisor, you will play a pivotal role in ensuring the smooth operation of our F&B outlets; maintaining high standards of quality, and maximising guest satisfaction.

Benefits

• Free meals whilst on duty
• Staff rate stays at The Lensbury and within Iconic Hotels & Resorts
• Use of gym & swimming pool (after successful 30 day review)
• EAP with 24/7 helpline for you and your family
• Online benefits portal offering lots of discounts across major brands
• Fully funded Apprenticeship opportunities
• Excellent training and development opportunities
• Staff Awards and Social events throughout the year
• Cycle to work scheme
• Free onsite parking
• Refer a Friend programme
• Paid annual leave of 28 days including public holidays

Key Responsibilities

• Supervise and coordinate the day-to-day operations across all our F&B outlets.
• Provide leadership and guidance to the F&B team, ensuring they are motivated, trained, and equipped to deliver outstanding service.
• Oversee the setup and preparation of dining areas, ensuring they are clean, organised, and properly stocked with supplies.
• Monitor service standards to ensure efficient and attentive service delivery, addressing any issues or concerns promptly.
• Assist in the development and implementation of menus, promotions, and special events to drive revenue and enhance the guest experience.
• Maintain inventory levels and control costs by minimising waste and implementing effective stock rotation procedures.
• Ensure compliance with health and safety regulations, food hygiene standards, and licensing laws at all times.
• Handle guest enquiries, complaints and feedback in a professional and courteous manner, striving to resolve issues to the guest’s satisfaction.
• Collaborate with other departments, such as Kitchen, Housekeeping, Membership and Front Office, to ensure seamless coordination and communication.
• Conduct regular inspections and audits to maintain cleanliness, hygiene, and presentation standards in all F&B areas.
• Ensure team members are working flexibly to meet business requirements, across all F&B areas, moving between outlets to cover business peaks or breaks.
• Assist in the recruitment, training, and performance management of food and beverage staff, conducting regular evaluations and providing constructive feedback.

What We’re Looking For

• Previous experience in a similar role within the hospitality industry, preferably in a Hotel or Members’ Club setting.
• Proven leadership abilities with excellent communication, interpersonal, and organisational skills.
• Strong knowledge of F&B operations, including service skills and cost control.
• Ability to work effectively under pressure, multitask, and prioritise tasks in a fast-paced environment.
• Attention to detail and a commitment to delivering exceptional guest service.
• Flexibility to work evenings, weekends, and public holidays as required.
• Personal Licence holder (preferred but not essential)

Job Details

• Job RefTLH1462
• BranchThe Lensbury
• LocationTeddington
• Salary/Benefits£29,175 plus Tronc, use of some leisure facilities, free meals and staff discounts
• Contract typePermanent
• HoursFull Time
• Hours per week40
• Date posted06/09/2026
• Closing date18/10/2026