Food & Beverage Supervisor

Tylney Hall Hotel; Hook; On-site; GBP 20,000 - 30,000; Full time

Job summary

Elite Hotels in Hook, United Kingdom seeks an experienced Food & Beverage Lead to oversee service in the Lounge & Bar, ensuring exceptional guest care and a sales-driven atmosphere.

You will guide the team, maintain service standards, and promote the hotel's facilities to guests. The role emphasizes hands-on leadership and delivering memorable hospitality experiences.

Responsibilities

• To lead the service of food and beverages in the Lounge & Bar
• To ensure all guests receive the highest level of service at all times, always promoting the hotel and its image.
• In the Manager's absence, to lead the service of food and beverages to the standard set, supporting the Food and Beverage Assistants
• Lay up and break down of the Lounge for various services throughout the day, as per Function details or as directed.
• Have thorough knowledge of the hotel facilities so that you can inform guests and promote these when asked.

Job description

Overview

To ensure the highest standards of service and customer care are maintained regarding all aspects of Food & Beverage operations within the hotel. This includes Lounge and Bar, working within a service- and sales-led culture.

Overview

To ensure the highest standards of service and customer care are maintained regarding all aspects of Food & Beverage operations within the hotel. This includes Lounge and Bar, working within a service- and sales-led culture.

Key Responsibilities May Include

• To lead the service of food and beverages in the Lounge & Bar
• To ensure all guests receive the highest level of service at all times, always promoting the hotel and its image.
• In the Manager's absence, to lead the service of food and beverages to the standard set, supporting the Food and Beverage Assistants
• Lay up and break down of the Lounge for various services throughout the day, as per Function details or as directed.
• Have thorough knowledge of the hotel facilities so that you can inform guests and promote these when asked.
  
  

At Elite Hotels, we have a single-minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.