Food & Beverage Supervisor

Elite Hotels (Rotherwick) Ltd.; Hook; On-site; GBP 26,000 - 38,000; Full time

Job summary

Elite Hotels (Rotherwick) Ltd. in Hook, United Kingdom, seeks a Food & Beverage supervisor to uphold exceptional service standards across the Lounge and Bar and to drive a service- and sales-led culture.

You will lead the service of food and beverages, ensure guests receive the highest level of service at all times, and support the team in the absence of the Manager. Knowledge of hotel facilities will help promote offerings to guests.

Job description

Overview:

To ensure the highest standards of service and customer care are maintained regarding all aspects of Food & Beverage operations within the hotel. This includes Lounge and Bar, working within a service- and sales-led culture.

Key Responsibilities may include:

• To lead the service of food and beverages in the Lounge & Bar
• To ensure all guests receive the highest level of service at all times, always promoting the hotel and its image.
• In the Manager's absence, to lead the service of food and beverages to the standard set, supporting the Food and Beverage Assistants
• Lay up and break down of the Lounge for various services throughout the day, as per Function details or as directed.
• Have thorough knowledge of the hotel facilities so that you can inform guests and promote these when asked.

At Elite Hotels, we have a single-minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.