Food & Beverage Supervisor

4C Group; Greater London; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Flexible working

Staff accommodation rates across UK

Life Assurance

Cycle to Work Scheme

Technology Scheme

Health Cash Plan (HSF)

Referral Bonus Scheme

Workplace pension scheme

Employee Assistance Program (EAP) and

Eyecare vouchers

Private Medical Insurance

Continuous Learning & Development

Recognition Programme

Social events

Job summary

The Westin London City is seeking a dedicated Food & Beverage Supervisor to supervise restaurant, wine bar and event spaces on-site in London. You will be the first and last contact with guests in F&B areas and ensure smooth daily operations across outlets, leading shifts and teams to deliver five-star service.

We value hospitality experience in four- or five-star environments, strong communication, empathy, and a warm, confident personality.

Qualifications

• Charismatic and guest-focused hospitality professional.
• Excellent communication and interpersonal skills.
• Fluent English; additional language a plus.

Responsibilities

• Be the first and last point of contact with guests in the hotel’s food and beverage areas.
• Ensure the smooth day-to-day running of the hotel's food and beverage outlets.
• Lead outlet teams and provide five-star service.
• Lead shifts in restaurant, wine bar or event spaces as required by business.

Skills

Team player

Attention to detail

Customer service

Hospitality

English fluency

4/5-star experience

Empathy

Job description

Food & Beverage Supervisor

The Westin London City, 60 Upper Thames Street, London (Central), London, EC4V 3AD

A DAY IN THE LIFE OF A FOOD & BEVERAGE SUPERVISOR AT THE WESTIN LONDON CITY

In this role you will report to the Assistant Food & Beverage Manager

What you’ll be doing...

• You will be the first and last point of contact with the guest in the hotel’s food and beverage areas
• You will ensure the smooth day to day running of the hotel's food and beverage outlets
• You will lead the outlet teams and using their extensive food and beverage knowledge to provide incredible five star service
• You will lead shifts in restaurant, wine bar or event spaces as required by business
• You will lead by example in the operation and support the entire food and beverage team, ensuring full rota coverage, staffing levels and provision of excellent service at all times
• Learning opportunities through Mariott & 4C training portals

What We Need From You

To succeed in the role of Food & Beverage Supervisor, you will need the following qualities and skills:

• A charismatic and talented individual with a big heart and genuine smile who passionately wants to make a difference in the hotel.
• A team player with the drive and passion to succeed, with excellent communication and interpersonal skills.
• Attention to detail
• Brimming with enthusiasm, can-do attitude and bags of personality
• Strong work ethic and desire to progress.
• Empathy towards your customers and colleagues.
• Warm, confident, and hospitable personality with a passion for superb service.
• Previous experience in a similar role in a four- or five-star environment desirable.
• Oral & written fluency in English. Additional language will be considered a plus.

What We Offer

• Flexible working (subject to role and probationary review)
• Staff accommodation rates across UK (Mariott & 4C Group Hotels)
• Life Assurance Cover
• Cycle to Work Scheme
• Technology Scheme
• Health Cash Plan (HSF)
• Referral Bonus Scheme
• Workplace pension scheme
• Access to Employee Assistance Program (EAP) and Wellbeing Support
• Eyecare vouchers
• Private Medical Insurance
• Continuous Learning & Development opportunities
• Recognition Programme
• Opportunity to attend Social events.

EQUAL OPPORTUNITIES

4C Group and The Westin London City are an equal opportunity employer.

About 4C Group

4C Group is a global organisation that manages and develops properties and hotels in key business districts and leisure hot spots across the UK, Middle East, Africa and Canada. The company was formed in 2010, building on the foundations of a family property business that stretches back to the 1990s. The group’s mission is to operate sustainably, delight guests and investors, whilst striving to deliver a positive environmental and social impact within local communities.