Food & Beverage Associate

The Westin London City; City Of London; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Staff accommodation rates across UK

Life Assurance Cover

Cycle to Work Scheme

Technology Scheme

Health Cash Plan

Referral Bonus Scheme

Workplace pension scheme

Employee Assistance Program

Eyecare vouchers

Private Medical Insurance

Learning & Development opportunities

Recognition Programme

Social events access

Job summary

The Westin London City is seeking a Food & Beverage Associate to be the warm, guest-facing anchor in our dining spaces. You will report to the Assistant Food & Beverage Manager and participate in delivering exceptional service across restaurant and bar areas.

Ideal candidates bring wine and beverage knowledge, strong food service skills, and a team-first mindset, with prior luxury-hotel experience considered a plus.

Qualifications

• Wine knowledge and service.
• Spirits/general beverage knowledge.
• Excellent food service skills.
• Team player who can cover shifts and roam across areas.
• Flexible to work between different duties in F&B operations.
• Previous experience in a four- or five-star environment is desirable.

Responsibilities

• Be the first and last point of contact with guests in F&B areas.
• Serve guests at the table and in other service settings.
• Keep restaurant and bar areas clean, safe and tidy.
• Set and reset tables before guests arrive and after they leave.
• Liaise with the kitchen team and assist beverage service.
• Learn through Marriott & 4C training portals.

Skills

Wine knowledge

Beverage knowledge

Food service skills

Team player

Flexible to shifts

Experience in luxury hotels

Job description

JOIN OUR FAMILY

The Westin London City boasts an impressive riverside location and spectacular views over London's historic River Thames. Overlooking Shakespeare's Globe and the striking Tate Modern, our luxury spa hotel offers 225 guest rooms, suites and residences impeccably designed with the Westin Heavenly Bed, sleek bathrooms and free high-speed Wi-Fi. Guests are invited to indulge in an array of Westin services and amenities.

Our mission is "To be the preeminent wellness brand in hospitality, empowering guests to regain control and enhance their well-being when they need it most, while traveling, ensuring they can be the best version of themselves."

At The Westin London City, our employees are at the heart of bringing our wellness mission to life. We empower you to enhance the guest experience and reach your full potential in roles you undertake with pride by providing an enriching and supportive work culture.

Join our team at The Westin London City and be part of crafting distinctive guest experiences, just moments from some of London's most iconic landmarks.

A DAY IN THE LIFE OF A FOOD & BEVERAGE ASSOCIATE AT THE WESTIN LONDON CITY

In this role you will report to the Assistant Food & Beverage Manager

What you'll be doing...

• You will be the first and last point of contact with the guest in the hotel's food and beverage areas
• You will be serving guests at the table
• Keeping the restaurant and bar areas clean, safe and tidy
• Setting and resetting of tables in the restaurant before guests arrive and after they leave
• Liaising with the kitchen team and helping out with beverage service
• Learning opportunities through Mariott & 4C training portals

WHAT WE NEED FROM YOU

We hire mostly on personality & potential but here are a few of our requirements...

To succeed in the role of Food & Beverage Associate, you will need the following qualities and skills:

• Wine knowledge and service.
• Spirits/general beverage knowledge.
• Excellent food service skills.
• Team player who can be flexible and happy to both cover shifts and work in other areas as part of their weekly rota structure.
• Flexible to work between different duties in the food & beverage operations depending on the business need
• Previous experience in a similar role in a four- or five-star environment desirable.

• Oral & written fluency in English. Additional language will be considered a plus.

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture...

• Flexible working (subject to role and probationary review)
• Staff accommodation rates across UK (Mariott & 4C Group Hotels)
• Life Assurance Cover
• Cycle to Work Scheme
• Technology Scheme
• Health Cash Plan (HSF)
• Referral Bonus Scheme
• Workplace pension scheme
• Access to Employee Assistance Program (EAP) and Wellbeing Support
• Eyecare vouchers
• Private Medical Insurance
• Continuous Learning & Development opportunities
• Recognition Programme
• Opportunity to attend Social events.

EQUAL OPPORTUNITIES

4C Group and The Westin London City are an equal opportunity employer.

About 4C Group

4C Group is a global organisation that manages and develops properties and hotels in key business districts and leisure hot spots across the UK, Middle East, Africa and Canada. The company was formed in 2010, building on the foundations of a family property business that stretches back to the 1990s. The group's mission is to operate sustainably, delight guests and investors, whilst striving to deliver a positive environmental and social impact within local communities.