Food & Beverage Supervisor

Caledonian Leisure Ltd; Callander; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Staff discounts on holiday products

Company pension

Live-in accommodation

Free staff parking

Job summary

Caledonian Hotel Collection in Callander is seeking a Restaurant Supervisor to help manage daily restaurant operations and maintain high service standards.

You will lead a front-of-house team, resolve guest requests promptly, and work closely with the Restaurant Manager to ensure smooth service during busy periods.

This role offers opportunities in a thriving hospitality group with employee discounts and potential live-in accommodation.

Qualifications

• Excellent customer service skills.
• Demonstrate a can-do attitude.
• Demonstrate self-motivation and ability to work in a fast-paced environment.
• Excellent communication skills with a collaborative approach to colleagues and customers.
• Ability to work in a team.
• Ability to work a flexible shift pattern.

Responsibilities

• Support the Restaurant Manager in day-to-day running of the restaurant department.
• Have a visible presence within the hotel to ensure all customer requests are dealt with in a friendly and efficient manner.
• Deal with guest concerns in a friendly and efficient manner, ensuring guest satisfaction at all times.

Skills

Customer service

Can-do attitude

Self-motivation

Fast-paced environment

Communication

Teamwork

Flexible shifts

Job description

Restaurant Supervisor

Caledonian is looking for exceptional individuals aspiring to excel in the hospitality industry operating all year-round.

Key Job Responsibilities

• Support the Restaurant Manager in day-to-day running of the restaurant department
• Have a visible presence within the hotel to ensure all customer requests are dealt with in a friendly and efficient manner.
• Deal with guest concerns in a friendly and efficient manner, ensuring guest satisfaction at all times.

About you

• Have excellent customer service skills.
• Demonstrate a can-do attitude.
• Demonstrate self-motivation and ability to work in a fast-pace work environment.
• Have excellent communication skills with a collaborative approach to colleagues and customers.
• Ability to work in a team.
• Ability to work a flexible shift pattern.

Benefits

• Significant employee discounts on companies own holiday products.
• Company pension
• Possible Live-in accommodation
• Free staff parking - hotel specific

About us

The hotel is part of the Caledonian Hotel Collection. You would be joining a business which excels in provision of holidays and short breaks, one of the leading holiday companies in the UK.

At Caledonian we recognise that the success of our business depends on our people and delivering a quality product. We understand that developing and supporting our people to deliver this quality is important and key to our success.

We believe in involving our people in decision-making and product improvement, we encourage all our team members to raise any suggestions or ideas to help us achieve our goals.

Your enthusiasm, contribution and commitment will be highly valued when you become a part of the wider Caledonian team.

Diversity & Inclusion

We actively promote a culture of diversity and inclusion, fostering an environment where every individual’s unique perspective and talent is valued and respected.