Food & Beverage Supervisor

Bespoke Hotels; Ullapool; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Live-in accommodation

Meals provided on duty

Staff discounts on food, beverage and

Job summary

Bespoke Hotels in the Scottish Highlands is seeking an enthusiastic Food & Beverage Supervisor to join a busy hotel team. You will help run the restaurant, bar and events services, supporting and leading the F&B team to deliver outstanding guest experiences.

Live-in accommodation is available for the right candidate, with duties spanning service across restaurant, bar and breakfast, plus event support and potential Duty Manager duties as required.

Qualifications

• Previous supervisory experience in hospitality, restaurant, hotel or bar operations.
• Strong customer service and communication skills.
• Ability to lead and motivate a team in a fast-paced environment.
• Good organisational and time-management skills.
• Flexible approach to working hours, including evenings, weekends and holidays.
• Right to work in the UK.

Responsibilities

• Support the Food & Beverage Manager in the day-to-day operation of all F&B outlets.
• Supervise restaurant, bar, breakfast and event service to ensure high standards.
• Lead, motivate and train team members to deliver outstanding customer service.
• Ensure guest satisfaction by responding professionally and efficiently to enquiries, requests and complaints.
• Assist with staff scheduling, rota management and daily team briefings.
• Monitor service standards, presentation and cleanliness throughout all F&B areas.
• Support stock control, ordering, inventory management and wastage reduction.
• Ensure compliance with food safety, licensing regulations and health & safety procedures.
• Maintain accurate cash handling and end-of-shift procedures.
• Assist with conference, wedding and special event operations as required.
• Act as Duty Manager when required, providing leadership across the hotel operation.

Skills

Leadership

Customer service

Communication

Time-management

Organisation

Flexibility

Right to work in the UK

Job description

Job Overview

We are seeking an enthusiastic and motivated Food & Beverage Supervisor to join our hospitality team at a busy Highland hotel. This is an excellent opportunity for a hospitality professional looking to develop their career within a stunning Scottish location. The successful candidate will assist in the daily operation of the restaurant, bar and events services, ensuring exceptional guest experiences while supporting and leading the Food & Beverage team.

Live-in accommodation is available for the right candidate.

Key Responsibilities

• Support the Food & Beverage Manager in the day-to-day operation of all F&B outlets.
• Supervise restaurant, bar, breakfast and event service to ensure high standards are consistently maintained.
• Lead, motivate and train team members to deliver outstanding customer service.
• Ensure guest satisfaction by responding professionally and efficiently to enquiries, requests and complaints.
• Assist with staff scheduling, rota management and daily team briefings.
• Monitor service standards, presentation and cleanliness throughout all F&B areas.
• Support stock control, ordering, inventory management and wastage reduction.
• Ensure compliance with food safety, licensing regulations and health & safety procedures.
• Maintain accurate cash handling and end-of-shift procedures.
• Assist with conference, wedding and special event operations as required.
• Act as Duty Manager when required, providing leadership across the hotel operation.

Candidate Requirements

Essential

• Previous experience in a supervisory role within hospitality, restaurant, hotel or bar operations.
• Strong customer service and communication skills.
• Ability to lead and motivate a team in a fast-paced environment.
• Good organisational and time-management skills.
• Flexible approach to working hours, including evenings, weekends and holidays.
• Right to work in the UK.

Desirable

• Experience working within hotels or resort environments.
• Knowledge of Scottish hospitality and tourism.
• Personal Licence Holder qualification (or willingness to obtain).
• First Aid certification.
• Experience using hospitality EPOS and reservation systems.

What We Offer

• Competitive salary and gratuities.
• Live-in accommodation available.
• Meals provided whilst on duty.
• Staff discounts on food, beverage and accommodation.
• Training and development opportunities.
• Career progression within a growing hospitality business.
• The chance to work in one of Scotland's most beautiful locations.

Personal Attributes

The Ideal Candidate Will Be

• Passionate about hospitality and guest satisfaction.
• Professional, reliable and approachable.
• A positive role model for the team.
• Calm under pressure and solutions-focused.
• Energetic, hands-on and willing to lead by example.