Food & Beverage Server

Ideal Collection; Romsey, Mottisfont; On-site; GBP 15,000 - 19,000; Part time

Benefits offered by this job

Free parking

TIPJAR tip sharing

Discounts across 5 venues for friends&

Hospitality Rewards App (private GP &

Job summary

Ideal Collection in Romsey is seeking an experienced Server to host with heart, purpose and professional flair. You’ll craft experiences, own your section with calm authority, and connect with guests on a human, authentic level.

You’ll work with a team that values local sourcing, reduces waste, and supports well-being through perks like private GP and flexible tips via TIPJAR. A friendly, energetic workspace awaits those who bring energy and service excellence.

Qualifications

• Experience in hospitality and guest-facing service.
• Ability to engage with guests warmly and professionally.
• Strong teamwork and clear communication.
• Knowledge of menu and local sourcing.

Responsibilities

• Craft memorable dining experiences for guests.
• Manage your section with calm authority during busy periods.
• Engage with guests and team to keep shifts running smoothly.
• Promote local produce and waste reduction.

Skills

Customer service

Hospitality

Communication

Teamwork

Job description

Be the heart of our community

To reach our ambitions and truly earn our place in the hearts of our neighbours, we’re looking for an experiencedServerwho hosts with heart, purpose, and professional flair.

At our core, we are a values-driven business. We don't just "carry plates"; we live by values that put people first and focus on delivering "WOW" to every table, every time.

What success looks like here:

• The "WOW" Factor: You don’t just take orders; you craft experiences. Your goal is to be the best part of a guest’s day, intuitively knowing what they need before they even ask.
• Section Ownership: You are a hospitality pro. You run your section with calm authority, ensuring service is organised, seamless, and high-energy even during the busiest rushes.
• Honest Connection: You engage with guests and your team on a human level—authentic, warm, and professional. You’re a team player who communicates clearly to keep the shift running smoothly.
• Conscious Service: You know our menu inside out and take pride in our local sourcing. You help us reduce waste and support our mission to care for our local environment.
• Self-Aware & Mindful: You know that a great guest experience starts with your own well-being. You take responsibility for your energy and support your teammates to stay balanced and happy.
• Wholeheartedly Positive: You bring your best self to work. You celebrate your teammates' strengths and help make the restaurant a fulfilling, joyful place to be for everyone.

Why you’ll love it here:

• Fair Pay & Transparent Tips:Competitive hourly rate plus an equal share of all tips, distributed through TIPJAR weekly.
• Flexible Rotas:We value your life outside of work. We offer flexible scheduling to help you maintain a healthy balance.
• Real Food & Local Perks:No "soggy sandwiches"—we provide fresh meals using the same local produce we serve our guests. Plus, friends and family discounts across our 5 venues.
• Your Well-being First:Access to the Hospitality Rewards App, providing a private GP, Mental Health support (EAP), and shopping discounts.
• Growth & Adventure:28 days holiday (pro-rata), amazing supplier trips (vineyards, breweries, farms), and clear pathways if you want to progress into management.
• A Place to Belong:Free parking, epic staff parties, and a team of "really quite lovely" people who genuinely care.