Food & Beverage Manager Pendennis Castle

English Heritage; Falmouth; On-site; GBP 27,000 - 34,000; Full time

Benefits offered by this job

Salary from £30,472

25 days' holiday plus bank holidays

Matched pension contributions up to 10

Flexible hours

Career progression in heritage sector

Apprenticeship opportunities

Subscriptions to professional bodies

Free access to English Heritage sites

25% shop & cafe discount

Enhanced parental leave

Options to buy additional leave

Inclusive working atmosphere

Live music & history events

Job summary

English Heritage is seeking a Food & Beverage Manager to lead the F&B operation at Pendennis Castle, overseeing a team and delivering service standards while driving income of around £280,000 per annum.

This full-time, permanent role is 36 hours per week with flexible hours and progression opportunities within the heritage sector. You’ll ensure health and safety compliance, staff development and excellent customer experiences across our sites.

Qualifications

• Leadership experience in a food and beverage operation.
• Proven ability to train, develop and manage a team.
• Experience driving revenue and controlling costs.

Responsibilities

• Lead the food and beverage operation and team at Pendennis Castle.
• Deliver service standards and drive sales performance.
• Ensure health and safety compliance, including HACCP.

Skills

Leadership

Team management

Food & Beverage operations

Customer service

Profit & cost control

Education

Level 2/3 Food Hygiene

Tools

HACCP

COSHH

Job description

Heritage is for everybody, and we are here for heritage. Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings. That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create. We are looking for a Food & Beverage Manager to join our team. The role is full time and you'll be on a permanent contract on a full time basis, working 36 hours per week.

Benefits

• Salary from £30,472 depending on skills, experience and location
• 25 days' holiday plus bank holidays, pro rata, rising to 28 days after 3 years
• Matched pension contributions up to 10%
• Flexible hours
• The opportunity to progress your career within the heritage sector
• Apprenticeship opportunities
• Subscriptions to professional bodies
• Free access to all English Heritage sites for you and up to six friends and family members
• 25% discount in our shops and cafes
• Enhanced maternity, paternity or shared parental leave
• Options to buy additional leave
• An inclusive working atmosphere everybody is supported from all backgrounds, religions and with different needs
• Opportunities to go to some of our great live music and history events

Responsibilities

• You will also be responsible for managing the food and beverage business by leading your team from the front to deliver c.£280,000 income p.a.
• Recruit, train and develop your team to deliver agreed service standards and drive sales performance.
• Comply with health and safety legislation, including food safety, allergen labelling, COSHH and HACCP legislation.

Requirements

• Working in a leadership role in a food and beverage operation.
• Leading a team to deliver consistently high standards.
• Generating profit by meeting revenue targets and controlling costs.
• Working to HACCP, Food Safety, allergen and labelling legislation, with a full understanding of health and safety in a food and beverage environment.
• Qualified to Level 2/3 Food Hygiene standard and have a passion for delivering great customer service.

Interviews will be held on Friday 9th October at Pendennis Castle.

If you would like to talk to us e.g. about workplace adjustments or working patterns, please contact Kirsty Hedderly Pendennis Castle Cluster Manager, on [e-mail].

Find out more about us and what we do: https://www.english-heritage.org.uk/about/

You can also meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/

Everybody's welcome at English Heritage Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing. We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.