Food and Beverage Supervisor

English Heritage; Bedford; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Matched pension contributions up to 10

Flexible hours

Free access to English Heritage sites

Shop & cafe discounts

Career progression in heritage

Job summary

English Heritage is seeking a Food and Beverage Supervisor for Wrest Park, Bedfordshire. The role involves leading the cafe and site outlets, supporting a team of F&B assistants, and delivering excellent customer service across events and day-to-day operations.

You will ensure high standards of food safety, hygiene, and presentation while driving efficiency and growth. We offer a stable full-time, permanent position with development opportunities in the heritage sector and a supportive,

Qualifications

• Strong leadership skills to motivate, guide, and support the front of house team.
• Excellent communication abilities to coordinate with visitors, staff and management.
• Solid understanding of food safety, hygiene standards, and health & safety regulations.
• Ability to handle customer concerns professionally and maintain high service standards.
• Good organisational and problem-solving skills to manage shifts, stock, and daily operations smoothly.
• Sound knowledge of all kitchen aspects and food production.

Responsibilities

• Oversee day-to-day operation of cafe and outlets across site, including during events.
• Lead and support our team of food and beverage assistants to ensure excellent customer service.
• Develop and enhance the F&B offer while ensuring compliance with relevant regulations.
• Drive improvements to income and standards and support a cost-effective operation.

Skills

Leadership

Communication

Food safety

Organisational

Problem-solving

Stock management

Kitchen knowledge

Job description

Title Food and Beverage Supervisor Location Wrest Park, Bedfordshire, MK45 4HR Salary £27,286 per annum/ 36 hours per week/ permanent Job type Permanent Ref 16528

Heritage is for everybody, and we are here for heritage.

Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings.

That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share our stories and find new ways for everybody to enjoy, learn, play and create.

We are looking for a Food and Beverage supervisor to join our team. The role is full time and permanent. You will be working 36 hours per week.

This is a great opportunity for an experienced Food and Beverage professional to drive and lead the team towards improving income and standards across Wrest Parks outlets. This position offers an excellent opportunity for you to develop leadership skills, expand operational knowledge, and play a key role in enhancing our visitor experience around the whole site.

As a Food & Beverage Supervisor you will oversee the day-to-day operation of our cafe and over outlets across site including during events, leading and supporting our team of food and beverage assistants to ensure excellent customer service, helping to develop our F&B offer and ensuring full compliance with Food Safety Legislation, COSHH, HACCP and other legislation.

The successful candidate will play a key role in future development of the F&B offer, considering ways things can be done better, more efficiently and in a cost-effective way. You will have excellent attention to detail, leading a small team to maintain the highest levels of customer service, cleanliness and presentation.

The Benefits

• - 25 days' holiday plus bank holidays, pro rata, rising to 28 days after 3 years
• - Matched pension contributions up to 10%
• - Flexible hours
• - The opportunity to progress your career within the heritage sector
• - Subscriptions to professional bodies
• - Free access to all English Heritage sites for you and up to six friends and family members
• - 25% discount in our shops and cafes
• - Enhanced maternity, paternity or shared parental leave
• - Options to buy additional leave
• - An inclusive working atmosphere everybody is supported from all backgrounds, religions and with different needs
• - Opportunities to go to some of our great live music and history events

As Food and Beverage supervisor you will supporting the manager in the running of all the food outlets at Wrest Park where every day is different and working at a beautiful site.

To be considered as a Food & Beverage Supervisor, you'll need:

• - Strong leadership skills to motivate, guide, and support the front of house team.
• - Excellent communication abilities to coordinate with our visitors, staff and management.
• - Solid understanding of food safety, hygiene standards, and health & safety regulations.
• - Ability to handle customer concerns professionally and maintain high service standards.
• - Good organizational and problem-solving skills to manage shifts, stock, and daily operations smoothly.
• - Sound Knowledge of all kitchen aspect and food production.

Interviews will be held on 13th October

If you would like to talk to us about workplace adjustments or working patterns, please contact Paul Boswell Food and Beverage manager, [e-mail] No agencies please.

Find out more about us and what we do: https://www.english-heritage.org.uk/about/ You can also meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/

Everybody's welcome at English Heritage

Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing.

We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.

You will need to refer to the following documents when completing your application.