Business Support Assistant Estates (covering Midlands area)

LLOYD'S REGISTER INTERNATIONAL; West Midlands; Hybrid; GBP 22,000 - 27,000; Part time

Benefits offered by this job

Salary from £24,852 p.a. pro rata

25 days' holiday plus bank holidays

Pension contributions up to 10%

Flexible hours

Free access to English Heritage sites

Staff discounts

Career progression in heritage

Apprenticeship opportunities

Job summary

English Heritage is seeking a part-time Business Support Assistant to join the West regional team, supporting conservation work across sites in West England. The role is 28.8 hours per week, with flexible and hybrid working options, including home-based work and frequent attendance at Kenilworth Castle.

Salary starts at £24,852 pro rata plus benefits. The role offers 25 days holiday, pension contributions, and opportunities for career progression within the heritage sector.

Qualifications

• Experience coordinating meetings, preparing agendas and taking meeting minutes.
• Experience of working with financial information and budgets.
• The ability to multi-task, manage own workload and prioritise accordingly to meet deadlines in a fast-paced changing environment.
• Excellent written and oral communication skills with a high level of accuracy and attention to detail.

Responsibilities

• Coordinate meetings, prepare agendas and take accurate meeting minutes.
• Assist site teams with management of external suppliers by planning site visits and annual schedules, processing invoices and monitoring contractor/supplier performance.
• Help monitor progress of essential works across the team.

Skills

Meeting coordination

Budget management

Multi-tasking

Written and verbal communication

Attention to detail

Tools

Microsoft Office

Job description

Business Support Assistant Estates (covering Midlands area)

Heritage is for everybody, and we are here for heritage.

Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings.

That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.

We are looking for a Business Support Assistant to join our team. The role is part time and permanent, working 28.8 hours per week.

We offer flexible working arrangements where the role allows. This role can be based at one of our sites or offices, at home, or worked on a hybrid pattern. You will be required to attend Kenilworth Castle on a frequent basis. This will be discussed further at interview.

The Benefits

• Salary from £24,852 p.a (pro rata), depending on skills, experience and location
• 25 days' holiday plus bank holidays, pro rata, rising to 28 days after 3 years
• Matched pension contributions up to 10%
• Flexible hours
• The opportunity to progress your career within the heritage sector
• Apprenticeship opportunities
• Subscriptions to professional bodies
• Free access to all English Heritage sites for you and up to six friends and family members
• 25% discount in our shops and cafes
• Enhanced maternity, paternity or shared parental leave
• Options to buy additional leave
• An inclusive working atmosphere everybody is supported from all backgrounds, religions and with different needs
• Opportunities to go to some of our great live music and history events

This is a great opportunity for a skilled administrator to join the West regional team, supporting the important conservation work being carried out across our impressive portfolio of sites throughout West England.

Role responsibilities

As a Business Support Assistant, you will you will coordinate meetings, prepare agendas and take accurate meeting minutes. You will also assist site teams with the management of external suppliers by planning site visits and annual schedules, processing invoices and monitoring contractor/supplier performance. You will also help to monitor progress of essential works across the the team.

To be considered as a Business Support Assistant, you'll need:

• Experience coordinating meetings, preparing agendas and taking meeting minutes.
• Experience of working with financial information and budgets.
• The ability to multi-task, manage own workload and prioritise accordingly to meet deadlines in a fast-paced changing environment.
• Excellent written and oral communication skills with a high level of accuracy and attention to detail.
• Advanced knowledge of the full Microsoft Office suite.

Interviews will be held on Wednesday 7th October at Kenilworth Castle.

If you would like to talk to us e.g. about workplace adjustments or working patterns, please contact Martin Roscoe, Senior Estate Manager, on [e-mail]. No agencies please.

Find out more about us and what we do: https://www.english-heritage.org.uk/about/ You can also meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/

Everybody's welcome at English Heritage

Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing.

We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.

Closing date: 23/09/2026 23:59:59