Food & Beverage Manager

English Heritage; Tintagel; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Holiday entitlement

Pension matched

Flexible hours

Site access to English Heritage sites

Shop discount

Parental leave

Live events access

Apprenticeships

Professional bodies

Career progression

Job summary

English Heritage is seeking an experienced Food & Beverage Manager to lead the café operation, overseeing a team of F&B assistants and ensuring excellent customer service. The role is full‑time, permanent, with 36 hours per week, based at Tintagel Castle, and involves developing the F&B offer while maintaining strict food safety compliance.

The successful candidate will drive service standards, manage shifts and stock, and collaborate with management to deliver a engaging heritage visitor

Qualifications

• Demonstrated leadership to drive a front‑of‑house team.
• Excellent communication with visitors, staff and management.
• Strong understanding of food safety and health & safety regulations.
• Ability to manage shifts, stock, and daily operations.

Responsibilities

• Oversee day‑to‑day operation of the cafe and F&B team.
• Develop and enhance the F&B offer while ensuring compliance.
• Lead by example to deliver high customer service standards.
• Coordinate with management to plan staffing and shifts.
• Maintain cleanliness, presentation and cost‑efficient operations.
• Oversee kitchen aspects and food production.

Skills

Leadership

Communication

Food safety

Problem solving

Organization

Kitchen knowledge

Job description

We are looking for a experienced Food & Beverage Manager to join our team. The role is full time and permanent. You'll be on a permanent full part time basis, working 36 hours per week, As a Food & Beverage Manager you will oversee the day-to-day operation of our cafe, leading and supporting our team of food and beverage assistants to ensure excellent customer service, helping to develop our F&B offer and ensuring full compliance with Food Safety Legislation, COSHH, HACCP and other legislation.

Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing.

We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.

Closing date: 03/10/2026 23:59:59

Responsibilities

The successful candidate will play a key role in future development of the F&B offer, considering ways things can be done better, more efficiently and in a cost-effective way. You will have excellent attention to detail, leading a small team to maintain the highest levels of customer service, cleanliness and presentation.

• Strong leadership skills to motivate, guide, and support the front of house team.
• Excellent communication abilities to coordinate with our visitors, staff and management.
• Solid understanding of food safety, hygiene standards, and health & safety regulations.
• Ability to handle customer concerns professionally and maintain high service standards.
• Good organizational and problem-solving skills to manage shifts, stock, and daily operations smoothly.
• Sound Knowledge of all kitchen aspect and food production

Interviews will be held week commencing 12th October - at Tintagel Castle.

Salary & Benefits

Salary from £32,487 depending on skills, experience and location.

• 25 days' holiday plus bank holidays, pro rata, rising to 28 days after 3 years
• Matched pension contributions up to 10%
• Flexible hours
• The opportunity to progress your career within the heritage sector
• Apprenticeship opportunities
• Subscriptions to professional bodies
• Free access to all English Heritage sites for you and up to six friends and family members
• 25% discount in our shops and cafes
• Enhanced maternity, paternity or shared parental leave
• Options to buy additional leave
• An inclusive working atmosphere everybody is supported from all backgrounds, religions and with different needs
• Opportunities to go to some of our great live music and history events