Food & Beverage Assistant Manager

VERA Security, Inc.

Warwick

On-site

GBP 25,000 - 32,000

Full time

14 days+

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Benefits offered by this job

Health cash plan

Pension contribution match up to 10%

Discounted gym membership

Professional training courses

Job summary

A local food and beverage organization in Warwick is seeking a Food & Beverage Assistant Manager to lead and inspire the team. The ideal candidate will have a strong background in food service and a passion for delivering exceptional customer experiences. Responsibilities include managing staff, stock ordering, and ensuring compliance with hygiene standards. This role offers a competitive package including health benefits and opportunities for professional growth, all while contributing to a unique visitor experience.

Qualifications

Experience in the Food and Beverage industry.
Proven track record of delivering exceptional customer service.
Knowledge of Food Hygiene and Health & Safety compliance.

Responsibilities

Lead, inspire, train and support the Food & Beverage team.
Ensure excellent service delivery to customers.
Create rotas and order stock for smooth operation.

Skills

People management

Effective communication

Customer service

Catering best practices

IT skills

Education

City and Guilds level 2/3 or equivalent

Job description

Do you understand the importance of fresh and local produce? Do you get a buzz from problem solving under pressure? Are you an inspiring leader? If you've answered yes to these questions, and are a Food & Beverage professional who is looking for a new challenge, then this is the role for you!

We are currently seeking a new full time, permanent, Food & Beverage Assistant Manager to join our busy team here at Packwood House. A good work / life balance is important to us, and although there is a requirement to work weekends and Bank Holidays in this role, we don't do late evenings, and we don't work on Christmas Day.

What it's like to work here

This captivating 16th Century Tudor manor house is renowned for its fine collection of textiles and elegant gardens. The team is focussed on conservation projects as well as providing an exceptional family friendly visitors experience.

We have tried to bring this spirit of creativity and invention to the design of the café, as well as Mr Ash’s good taste and eye for detail. The lighting has been inspired by the chandeliers in the Great Hall, a new range of contemporary delft tiles echoing those found in Baron Ash’s bathroom has been created in collaboration with Fired Earth, and the walls feature images inspired by the gardens and the visitors books signed by Mr Ash’s guests in the 1930s and 1940s.

The 80 seater Café is modern in design with a menu inspired by Packwood’s Kitchen Garden, which is lovingly tended by Kitchen Garden staff and team of volunteers. The fruit, vegetables, herbs and flowers grown in the Kitchen Garden will feature on the menu, which includes delicious cakes, warming ‘one pots’, salads, sandwiches, baked potatoes and hot and cold drinks. There’s also a special menu for little ones.

At the National Trust, we really understand the importance of locally and responsibly sourced ingredients. We have recently been awarded the Bronze-level Food for Life recognising this. As an organisation, we’re continually looking for ways to improve our sourcing standards, supply chain and food offer.

What you'll be doing

We’re looking for a creative, hard-working and committed individual who has a wealth of experience in the Food and Beverage industry. We have an amazing team here at Packwood House working across our busy Food & Beverage outlet, and you’ll be helping to lead, inspire, train and support them. We want to ensure that our customers’ expectations are met and exceeded, so you’ll be ensuring that the team are delivering a fantastic service to everyone, every time. As we get very busy, especially in the warmer months, there will be a need for you to sometimes roll up your sleeves and support the team in serving customers.

Co-ordination and organisation are key, and these will be important elements in your role. You’ll be able to prioritise tasks, and work to conflicting deadlines, whilst also ensuring our resources are effectively used. You’ll also be creating rotas and ordering stock to ensure the on-going smooth running of the food and beverage operation here at Packwood House.

With your fantastic people skills, you’ll also build strong, professional relationships with our kitchen team, and you’ll have a real understanding of their work. You’ll also work alongside other managers across the property, and will assist with the overall running of our operation. We strive to grow the business and we celebrate innovative thinking so you’ll have ample opportunity to seek ways in which we can further develop our offering. Every penny of our profits goes back into the conservation of Packwood House, and our Food and Beverage team plays a key part in making this happen.

You’ll also be asked to deputise for the Food & Beverage Manager in their absence – further details will be discussed at interview.

Who we're looking for

To be successful in this role, you’ll need to;

Have good people management skills, including setting personal objectives and providing feedback
Have good people skills enabling effective relationships externally and internally to be built and maintained
Have good written and verbal communication skills including influencing and negotiating
Be willing to embrace central initiatives in menu development and procedures
Have a proven track record of delivering exceptional customer service
Have a track record of developing the catering offer and achieving performance targets
Have practical experience of catering best practice including the production and service of good quality food and drink
Hold City and Guilds level 2/3 or equivalent
Have previous management of budgets, increasing income and controlling costs including stock and waste management
Have knowledge of all Food Hygiene and Health & Safety compliance requirements
Have good IT skills, with some previous experience with Food & Beverage management systems

The package

Health cash plan – from as little as £3.09 per month for you and your dependents
Pension contribution match up to 10%
EAP and proactive Health and Wellbeing
Discounted gym membership at over 100 leisure facilities across the country

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