Food & Beverage Manager

TN United Kingdom; Southampton; On-site; GBP 25,000 - 40,000; Full time

Job summary

An innovative and community-focused company is seeking a passionate Food & Beverage Manager to lead their vibrant café and bar. In this role, you will inspire your team to deliver outstanding service while prioritizing sustainable practices and local sourcing. You will manage operations, drive profitability, and create a welcoming atmosphere that encourages repeat visits. This is an exciting opportunity to be part of a forward-thinking brand committed to making a positive impact on both guests and the environment. Join us in shaping memorable experiences and contributing to a greener future!

Qualifications

• Proven experience in managing a food and beverage establishment.
• Strong commitment to sustainability and community engagement.

Responsibilities

• Lead and motivate a team to deliver exceptional service.
• Manage operational processes and budgets effectively.
• Foster relationships with local suppliers and the community.

Skills

Leadership

Operational Management

Customer Service

Sustainable Practices

Staff Training

Education

Experience in Food & Beverage Management

Knowledge of Sustainability Practices

Tools

POS Systems

Scheduling Software

Inventory Management Tools

Job description

Social network you want to login/join with:

Job Title: Winnie’s (Food & Beverage) Manager

Department: Winnie's

room2 is the world’s first hometel brand; designing beautiful net-zero hotels which enable both our guests and employees to become the best version of themselves, whilst giving more than we take to our local & global communities. We are a family-run organisation focussed on providing world-class guest experiences and with a pipeline of growth to 2030, it's a great time to start your journey with us.

Winnie's, your friendly neighbourhood café & bar, is committed to reducing our environmental impact. We do this by sourcing local, seasonal ingredients to limit the carbon footprint of our dishes, as well as using fairtrade coffee, and organic meat and vegetables.

Purpose of the role

As a manager at Winnie’s, you’ll be excited about Room2 and the Winnie’s brands and where they’re going.

Our managers provide great leadership, support their teams, and make our customers happy, whilst managing operational processes and budgets. You’ll understand how brand and marketing help a restaurant grow and become part of the community.

With a background in sustainable restauranting, a Winnie’s manager cares about people, food, drink, and delivering great experiences.

Key Responsibilities

People

• Ensure a consistently high level of service and hospitality, aligning with Room2 and Winnie’s brand values.
• Recruit, train, coach, and motivate staff to deliver warm, professional, and knowledgeable service in line with Winnie’s step of service.
• Train, supervise, and support the team in food safety and health procedures, ensuring the correct use of PPE and COSHH.
• Schedule shifts efficiently to balance labour costs with operational needs.
• Lead team meetings and provide regular performance feedback. Conduct monthly 1-1 performance reviews.
• Promote a positive, inclusive, and engaging work environment.
• We’re flexible. Handle guest feedback and complaints effectively, turning issues into positive experiences.
• We’re part of a community. Foster a welcoming, home-like atmosphere that encourages repeat visits.

Places

• Work with the Head of F&B to set and achieve revenue targets.
• Analyse sales data and implement strategies to improve profitability.
• Manage and supervise inventory, ordering, and supplier relationships to ensure efficiency and sustainability.
• Support brand promotions, events, and collaborations to increase visibility and customer loyalty.
• Develop and execute initiatives to drive footfall and engagement.
• Foster relationships with local suppliers and the community.

Planet

• Prioritize the planet in all business decisions.
• Participate in all company social responsibility initiatives.
• Ensure adherence to room2’s sustainability commitments and B Corp values.
• Source ingredients locally and responsibly, in line with the brand’s ethos.
• Minimize waste and implement sustainable operational practices.

Technical Knowledge

• Understand brand identity and maintain consistency in guest experience.
• Motivate, inspire, and develop a team, creating a positive, respectful, and productive work environment.
• Have a genuine love for F&B and a commitment to sustainable practices.
• Build rapport with guests and create a welcoming atmosphere. Handle guest complaints and feedback professionally to ensure satisfaction.
• Possess operational & business management skills, including budgeting, cost control, and sales tracking. Familiarity with POS systems, scheduling software, and inventory management tools.
• Manage restaurant operations, including opening/closing procedures, service speed, table turnover, and guest satisfaction.
• Implement and maintain SOPs for efficiency and consistency.
• Ensure smooth execution of menu changes, maintaining compliance with food safety regulations.

Direct Reports

F&B hosts

Click apply to complete your application, and we'll be in touch soon.