Food & Beverage Leader: Guest Experience & Service Excellence

Red Hotels Ltd; Newquay; Sur place; GBP 30 000 - 37 000; Plein temps

Avantages offerts par ce poste

Salary + tips

Permanent contract

28 days holiday

Wellbeing culture

Career progression

Accommodation on-site

Food & drink discounts 40%

Team discounts

Health plan

Local partnerships

Résumé du poste

Bedruthan and Scarlet, perched on the dramatic North Cornwall clifftops, seek a Food Services Manager to lead our Restaurant and Bar teams with warmth, precision and genuine care for guests and colleagues.

You will champion hospitality, drive service standards, coach staff, maintain hygiene and safety, and collaborate with Kitchen, Meetings & Events to ensure a seamless guest journey. This is a permanent role with 28 days’ holiday (29 after one year) and a salary of £33,633 plus hotel tips.

Responsabilités

• Championing outstanding hospitality and delivering exceptional product knowledge and service standards training to our Restaurant and Bar hosts
• Supporting the continued success and financial performance of the Food and Beverage operation
• Coaching, mentoring and inspiring your team to achieve consistently exceptional standards of service
• Maintaining the highest levels of quality control, hygiene, health and safety, and cellar management
• Ensuring the smooth and graceful flow of service through strong collaboration with the Kitchen, Restaurant & Bar teams, and the Meetings & Events team
• Creating a positive, motivating team culture where people feel supported, valued and proud of what they do
• Demonstrating a genuine passion for hospitality, crafting memorable moments for guests and meaningful experiences for colleagues

Description du poste

Bedruthan and Scarlet, perched on the dramatic North Cornwall clifftops, seek a Food Services Manager to lead our Restaurant and Bar teams with warmth, precision and genuine care for guests and colleagues.

You will champion hospitality, drive service standards, coach staff, maintain hygiene and safety, and collaborate with Kitchen, Meetings & Events to ensure a seamless guest journey. This is a permanent role with 28 days’ holiday (29 after one year) and a salary of £33,633 plus hotel tips.