Food & Beverage Host

The Rank Group; Stoke-on-Trent; On-site; GBP 20,000 - 30,000; Full time

Job summary

An exciting opportunity awaits at a leading casino group, where you can become a Food & Beverage Host. This role places you at the heart of customer interactions, ensuring that guests feel welcomed and valued. With a commitment to excellence, you'll learn to present menus effectively and deliver first-class service in a vibrant environment. Join a team that prioritizes both customer satisfaction and employee engagement, making every shift a rewarding experience. If you're ready to bring your personality and enthusiasm to the table, this is the perfect chance to shine!

Qualifications

• Personality and a smile are essential for this role.
• Willingness to learn and engage with customers.

Responsibilities

• Welcome customers and create a friendly atmosphere.
• Present menus confidently and provide excellent service.

Skills

Customer Service

Communication Skills

Engagement

Job description

Company Description

At Grosvenor Casinos, we're committed to becoming the UK's most loved casino group. Our venues are more than just places to play - they're community hubs where people can relax, socialise, and enjoy a safe and welcoming environment. With a diverse range of games, top-notch entertainment, and a fantastic selection of food and drinks, we're here to excite and entertain!

As we embark on an exciting period of growth, there's never been a better time to join our team. We’re committed to customer excellence and ensuring not only our customers, but our colleagues are at the heart of everything we do. It's a great time to be part of Grosvenor Casinos as we continue to expand, innovate, and create memorable experiences for everyone.

Job Description

Grosvenor Casino, Stoke, ST1 5RR

As a Food & Beverage host, you'll be at the forefront of it all, making our customers feel welcome, creating an atmosphere that leaves them wanting more. You'll gain the knowledge and skills to present our menus confidently & effectively, providing first-class customer service to our guests. Ready for an exciting new challenge in a fun and engaging environment?

Qualifications

We'll teach you all you need to know and the skills to be a superstar F&B Host; all we ask is that you bring along personality, a smile, and are able to engage with our customers.

Additional Information

Afternoon & Night shifts only