Food & Beverage Host

TN United Kingdom; Newcastle upon Tyne; On-site; GBP 20,000 - 28,000; Full time

Job summary

An established industry player is seeking a dedicated Food & Beverage Host to join their dynamic team in Newcastle upon Tyne. This role is crucial in ensuring that meetings and events are executed flawlessly, providing guests with exceptional service and support. You will be the face of the event, greeting clients and assisting with their needs, while working closely with various hotel teams to coordinate logistics. With a commitment to excellence and a focus on guest satisfaction, this position offers a unique opportunity to thrive in a fast-paced environment. Join a team that values your contributions and fosters your professional growth.

Benefits

Hotel discounts portfolio wide

Wagestream - pay as earned

24/7 employee assistance programme

Complimentary leisure and spa facilities

Staff lunch provided

Starting salary above national minimum wage

Qualifications

• Strong customer service skills and ability to assist guests effectively.
• Excellent communication skills for interacting with clients and teams.

Responsibilities

• Greet and assist clients, ensuring smooth event operations.
• Provide information about events and manage guest inquiries.

Skills

Customer Service

Communication

Event Coordination

Job description

Social network you want to login/join with:

Food & Beverage Host, Newcastle upon Tyne

Client:

Location:

Newcastle upon Tyne, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

65220a0fd5c5

Job Views:

31

Posted:

21.03.2025

Expiry Date:

05.05.2025

Job Description:

Who are we?

At Crowne Plaza Newcastle, we are renowned for delivering exceptional service in every aspect of our operations, including our Meetings & Events (M&E) department. Our commitment to providing a seamless and memorable experience for our clients and guests is at the core of what we do.

We are part of Aimbridge Hospitality EMEA, a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriott, and IHG as well as small independent hotels and everything in between.

What is in it for you?

As part of the Crowne Plaza Newcastle team, you will have access to a suite of benefits that include:

• Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa.
• Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 24/7 access to our employee assistance programme.
• Complimentary use of leisure and spa facilities.
• Staff lunch provided.
• Starting salary above national minimum wage.

A day in the life of…

As a Food & Beverage Host, you’ll greet guests arriving for meetings and events, ensuring everything is set up as planned. Throughout the day, you’ll assist with guest inquiries, coordinate with various hotel teams, and ensure that events run smoothly. You will work closely with our events and operations teams to ensure that meetings and events run smoothly and that all attendees receive the highest standard of service. You will report directly to the Meetings and Events Sales team to ensure that all guest needs and event logistics are managed seamlessly.

Job Responsibilities:

• Greet and assist clients, guests, and attendees at the M&E Host Desk.
• Provide accurate information about event details, locations, and hotel services.
• Assist in managing and resolving guest inquiries or issues in a timely manner.
• Prepare table plans, name cards, menus and support sales and marketing team.
• Other duties as assigned by the Meetings and Events (M&E) Sales Director.

40 hours per week, Monday to Friday with occasional weekend shifts depending on business needs.