Cafe Front Of House Team Member

Retail Human Resources plc; Newcastle upon Tyne; On-site; GBP 20,000 - 30,000; Full time

Job summary

Ein aufstrebendes Unternehmen sucht engagierte Mitarbeiter für das Front-of-House-Team in einem einladenden Café. In dieser Rolle sind Sie der freundliche Ansprechpartner für die Kunden und tragen zur Aufrechterhaltung eines einladenden Umfelds bei. Mit einem Fokus auf exzellenten Kundenservice und die Einhaltung von Gesundheitsstandards, bieten wir Ihnen die Möglichkeit, in einem dynamischen Team zu wachsen. Flexible Arbeitszeiten und zahlreiche Entwicklungsmöglichkeiten warten auf Sie, während Sie dazu beitragen, dass jeder Besuch unvergesslich wird.

Benefits

Colleague Clubcard

Flexible Arbeitszeiten

Rentenpläne

Lebensversicherung

Wellbeing-Ressourcen

Rabatte

Uniform

Urlaubsanspruch

Kollegen-Netzwerke

Qualifications

• Engagierte Kundenservice-Fähigkeiten und Kenntnisse der Gesundheitsstandards.
• Fähigkeit, effizient zu arbeiten und Sauberkeit zu gewährleisten.

Responsibilities

• Kunden effizient bedienen und Beschwerden lösen.
• Lebensmittelsicherheit und Hygienevorschriften einhalten.

Skills

Kundenservice

Gesundheits- und Sicherheitsstandards

Sauberkeit

Multitasking

Job description

Location: Newcastle upon Tyne (Kingston Park)

Customers visit our café for various reasons. Whether it's a hearty breakfast to start their day or a quick pick-me-up for those on the go, we're here to provide excellent service, regardless of the order. As a member of our Front of House team, your role is essential.

With your dedication to outstanding service and knowledge of health and safety standards, you'll help make each day better. Your responsibilities include serving food and drinks, maintaining cleanliness, and staying updated with our menu and initiatives. Your commitment keeps our café inviting and our food fresh.

Here's the best part: while you are the friendly face at the front, we support you behind the scenes with career development opportunities, flexible working options, and more. This is a place to grow, with opportunities to progress.

Please note: You must be 18 or over to apply for this role.

Responsibilities

• Serve customers efficiently and with care.
• Resolve customer complaints and inform the Café Manager.
• Follow FIFO stock rotation to maintain food freshness.
• Adhere to food safety and hygiene regulations, keeping records.
• Accept deliveries and store food safely.
• Follow operational policies and procedures.
• Clear and sanitise tables to keep the café clean.
• Maintain standards and ensure food availability.
• Stay updated with business communications and initiatives.
• Know the menu well and serve food as intended.
• Prepare hot and cold drinks for customers.

Requirements

• Commitment to excellent customer service.
• Knowledge of Health and Safety standards.
• Ability to work efficiently and maintain cleanliness.

Personal qualities

• Teamwork skills.
• Good communication and proactive attitude.
• Ability to multitask and work under pressure.
• Initiative to improve work methods.
• Organisational skills.

Benefits

• Work-life balance and benefits like Colleague Clubcard, flexible working, retirement plans, life assurance, wellbeing resources, discounts, uniform, holiday entitlement, and colleague networks.

About us

Our vision at Tesco is to be every customer's favourite shopping method, whether at home or on the move. Our purpose is to serve communities and the planet better every day, acting responsibly and sustainably. We value diversity and inclusivity, providing equal opportunities for all. We are moving towards a blended working model, combining office and remote work.

Note: Successful applicants will need to provide bank details on the start date. We are committed to an accessible recruitment process and support for applicants with disabilities. More information is available at tesco-careers.com/accessibility.