Food & Beverage Assistant

Champneys; Wilmslow; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Food & Beverage Assistant to join their team. In this entry-level role, you will provide outstanding service to guests, ensuring a welcoming atmosphere and a thorough understanding of menu offerings. Your passion for food and beverage will shine as you assist guests with their choices and maintain the highest standards of hygiene and presentation. This position offers a fantastic opportunity to grow within a renowned wellness brand, where you can enjoy various benefits including discounted stays and wellness incentives. If you thrive in a dynamic environment and love making people feel valued, this role is perfect for you.

Benefits

Health and Wellness incentives

Discounted stays for friends and family

Complimentary Spa Day after probation

50% discount on Champneys products

Discounted membership to health clubs

Free parking

Professional Uniform

Qualifications

• Knowledge of dietary needs and menu ingredients.
• Ability to maintain high hygiene standards.

Responsibilities

• Provide excellent service and maintain cleanliness in dining areas.
• Assist guests with menu choices and upsell products.

Skills

Customer Service

Food Knowledge

Upselling Techniques

Hygiene Standards

Education

High School Diploma

Job description

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Champneys Mottram Hall

Contract: Fix Term

Salary: £12.21 per hour plus service charge & gratuities

Our Food and Beverage Assistants have a complete working knowledge of the menus, menu ingredients and what is available for that day.

In this role you will provide consistent levels of excellent service, you will be courteous, professional, and have a passion for what we do. You will help to drive sales within the F&B department while being an ambassador for Champneys.

Some duties and responsibilities include;

• Ensuring the F&B area is well presented, inviting and to the to the standard our guests expect
• Have a full and sound knowledge of dietary needs
• Ensuring all literature available for our guests and have sound knowledge on calorific values and basic nutrition in order to advise guests on their menu choices
• Having a complete knowledge of all food & beverage menus enabling you to help with any guest queries
• Taking reservations, orders, delivering ordered Food & Beverages
• Maintaining a clean working and dining area and maintain cellar areas in a clean, safe and hygienic condition to ensure quality of wet products.
• Prepare restaurant & bar areas for service in accordance with Company standards and procedures.
• Serve guests with drinks and meals in accordance with Company and hotel standards and procedures and taking every opportunity to upsell.
• Rotate bar stocks and maintain sales displays according to Company and hotel guidelines.
  
  

Benefits

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company you will also have access to the following:

• Health, Wellness and Wellbeing incentives
• Champneys experiences (such an overnight stay or an ultimate spa day experience)
• App technology for all our essential forms
• In house social media connecting our Champneys Family
• Motivating, rewarding and engaging colleague events
• Discounted stays for you, your friends and family at any of our Hotels or Resorts
• Complimentary Spa Day on completion of your probationary period
• 50% discount on all Champneys products
• Great discounts on our partner products Elemis and Clarins
• Discounted membership to our exceptional health clubs
• Merlin Entertainments Attraction
• Introduce a friend incentive
• Long Service celebrations
• Free parking
• Professional Uniform

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Wellness and Fitness Services

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