Food & Beverage Assistant

Peoplebank; Manchester; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Go Hilton discounts

Hotel discounts – 50% off F&B for Axi­

28 days holiday

Discounts across retail, restaurants,

Employee Assistance Line

Wagestream access

Referral bonus £250

Free meals on shift

Free parking on duty

Gym facilities access

Long service awards

Job summary

DoubleTree by Hilton Manchester Airport is seeking a Food & Beverage Assistant to join the Truly Talented team. The role focuses on delivering excellent guest service, preparing and serving beverages, and maintaining high cleanliness standards across F&B outlets.

You will work with the F&B leadership team in a flexible, guest-centric environment. Prior hospitality experience is a plus, with opportunities for training and progression within Axiom Hospitality and Hilton.

Qualifications

• Excellent communication skills, both written and verbal.
• Able to work in a fast-paced restaurant/bar environment.
• Friendly, courteous and a team player.

Responsibilities

• Prepare and serve beverages as requested by guests.
• Ensure tables are clean and ready for guests.
• Take and deliver guest orders promptly.
• Maintain high standards of cleanliness in F&B outlets.
• Know the menu well and assist guests with questions.
• Communicate guest needs and dietary requirements to teams.
• Collaborate with F&B and Kitchen teams to meet guest requests.

Skills

Communication

Teamwork

Customer service

Attention to detail

Flexibility

Job description

Salary: £12.91 per hour
Job Type: Flexible
Hours: Flexible
Town: Manchester

The DoubleTree by Hilton Manchester Airport is conveniently located within the airport complex, making it an excellent choice for pre-flight stays. It also benefits from excellent transport links to the city centre, whether you're visiting for business or leisure. The hotel offers a range of amenities including an on-site restaurant and bar - Lavelle, room service, a fitness centre, free Wi‑Fi, flexible meeting and event spaces, and an airport shuttle service.

We are currently looking for a Food & Beverage Assistant to join our Truly Talented team.

If you are friendly, courteous, love working as part of a team and are passionate about the hospitality industry, we would love to hear from you!

What we offer

• £12.91 per hour & Tronc - service charge
• We are looking for invividuals who are flexable and can work a veriety of shifts including morning shifts starting from 5.30am or late evening shifts which finish approx 11pm
• Worldwide employee discounts at Hilton Hotels through Go Hilton program;
• Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B;
• 28 days holiday, including bank holidays, increasing yearly to 33 days;
• Discounts across retail, restaurants, events and more through our benefits & rewards portal;
• Access to our Employee Assistance Line to support your Mental Health and Wellbeing;
• Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay;
• Yearly complimentary Axiom Xcape stayover after one year of service;
• A growing team with great training, progression, and promotion opportunities;
• Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire;
• Free meals while on shift;
• Free parking while on duty;
• Complimentary use of hotel gym facilities;
• Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more!

Your role

You will work closely with the food and beverage leadership team in a supportive and flexible manner, focusing on the overall success of the Hotel and the satisfaction of guests.

Responsibilities of Food & Beverage Assistant will include but are not limited to:

• Preparing and serving any beverages requested by guests;
• Ensuring that all tables are set and ready for welcoming guests at all times;
• Ensuring that all guests’ orders are taken and executed in a timely manner;
• Ensuring that cleanliness is kept at the highest standards at all times in the Food & Beverage Outlets;
• Having good knowledge of the food and beverage menu;
• Responding to guests’ queries on the menu selection;
• Communicating any guests’ questions on the menu, the length of wait and product availability with the Food & Beverage and Kitchen teams, as well as any additional meal requirements, allergies, dietary needs, and special requests to the teams accordingly.

The ideal person for this role will be enthusiastic about change, focused on details and trusting.

The core skills and experience required to succeed

• Truly passionate about the Hospitality Industry;
• Previous restaurant or bar experience in a busy environment is preferred but not essential;
• Excellent personal presentation;
• Good understanding of food hygiene and health & safety procedures;
• Ability to function independently with a minimum of supervision;
• Excellent communication skills, the ability to communicate verbally and in writing ;
• To be an enthusiastic team player with a flexible approach.

You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.

Having these core skills will put you one step further to joining Axiom Hospitality and DoubleTree by Hilton Manchester Airport.

Opportunities for all

At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal‑opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. In addition, we are working to reduce our hotels’ impact on the environment through internationally recognized eco‑label certification.

Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens to collecting donations and fundraising. Our hotels aim to leave a positive impact on their neighbourhoods. At Axiom Hospitality, we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA.