Food & Beverage Assistant

IKEA; Birmingham; On-site; GBP 12,000 - 14,000; Part time

Job summary

IKEA Birmingham is seeking Food and Beverage Assistants to join their team. The role involves meal preparation, maintaining cleanliness, and providing excellent customer service. Flexible working hours and various employee benefits are offered to create a supportive work environment.

Benefits

15% IKEA discount

Life assurance (4x salary)

Enhanced pension contributions

Free hot and cold drinks

Access to subsidised canteen

Qualifications

• Prior food and customer service experience is a plus but not required.
• Ability to work in a fast-paced environment.

Responsibilities

• Serving food, handling payments, cleaning, and food preparation.
• Creating a positive customer experience by listening and exceeding expectations.

Skills

Customer Service

Organization

Teamwork

Job description

IKEA Birmingham - Food and Beverage Assistant

IKEA Birmingham is looking to add Food and Beverage Assistants to our friendly and hardworking team.

Role Overview: Working as a Food Co-worker involves preparing meals, maintaining a clean and welcoming environment, and providing excellent customer service to create a memorable dining experience.

What We Offer

• Start date: 21st June 2025
• Competitive hourly rate of £12.60
• 12 and 16-hour contracts, working 3-4 days per week, including dayshifts, weekends, and up to 2 late evenings per week. Every 4th weekend off.
• Flexible working arrangements to suit your needs, discussed during interview.
• All interviews scheduled for 3rd June 2025.

Employee Benefits

• 15% IKEA discount plus access to discount portal
• Life assurance (4x salary), enhanced pension contributions, interest-free loans
• Free hot and cold drinks, fruit, salad bar, and a free hot meal daily, plus access to subsidised canteen
• Interest-free loans for IKEA products, tech, fitness, solar panels, and more

For the full benefits list, visit: IKEA Benefits

Requirements

• Prior food and customer service experience is a plus but not required
• Ability to work in a fast-paced environment
• Self-motivated, independent, and team player
• Organized and detail-oriented
• Applicants must be over 18 due to health and safety regulations

Daily Tasks

• Serving food, handling payments, cleaning, and food preparation
• Creating a positive customer experience by listening and exceeding expectations
• Following safety protocols
• Supporting colleagues and fostering a positive team environment

Our Commitment to Diversity

We value diversity and encourage candidates from all backgrounds, including those with disabilities, to apply and feel valued.

Recruitment Process

• Attach an updated CV with your application
• If shortlisted, complete a value-based questionnaire aligned with IKEA's 8 values
• Attend a recruitment event on 3rd June if selected

Final employment offers depend on successful background checks, including a medical questionnaire. For support, contact [e-mail].