Food & Beverage Assistant

jobs24.co.uk; Metropolitan Borough of Solihull; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a dynamic team as a Food & Beverage Assistant in a vibrant restaurant setting! This role is perfect for someone who thrives on delivering exceptional guest experiences and enjoys engaging with people. You'll have the opportunity to showcase your food knowledge while ensuring every guest leaves with a smile. With a focus on teamwork and communication, you'll become a vital part of a committed team. Enjoy a range of benefits including discounts, free meals, and progression opportunities. If you're passionate about hospitality and eager to learn, this position is an exciting opportunity to grow your career in the food and beverage industry.

Benefits

Discounts across retail, restaurants, events

Family and Friends discounts in hotels

Leisure Club / Gym free membership

International Travel at Employee Rate

Free on-site parking

Free meals on shift

Progression opportunities

Uniform provided

Flexible working hours

Qualifications

• Experience as a Food & Beverage Assistant in a quality restaurant.
• Energetic, enthusiastic, and people-focused with a desire to learn.

Responsibilities

• Deliver outstanding guest experiences and offer personalized recommendations.
• Develop relationships with guests and remember their preferences.
• Work as an integral team member and communicate effectively.

Skills

Customer Service

Food Knowledge

Communication

Teamwork

Job description

Because you're an outstanding Food & Beverage Assistant, you'll know exactly how to deal with our guests' individual food tastes and requests - this means you won't be scared of the unknown, you'll actually love it! You'll also know Angela, (one of your favourite regulars) is partial to trying whatever special is on the menu, so she gives you the nod and you have it on order; but you'll be just as passionate about ensuring each and every guest receives the same treatment, paying attention to those little details that make them leave with a smile.

What will I be responsible for as a Food & Beverage Assistant?

As a Food & Beverage Assistant working in our 651 Restaurant and Bar, you'll have a lot on your plate with the following:

1. Being trusted to constantly strive to deliver an outstanding guest experience.
2. Offering recommendations to your guests, going above and beyond to make everyone's day.
3. Being personable and engaging with our guests in a service style that is relaxed yet professional.
4. Developing relationships with all of our guests, getting to know them and remembering the details that will create memorable experiences for each and every one of them.
5. Having an interest in food with a passion to develop your knowledge further.
6. Striving to become an integral member of a committed team, ensuring each member takes pride in their work and communicates with one another.

You'll already be an experienced Food & Beverage Assistant working in a quality restaurant. Most importantly, you'll be energetic, enthusiastic, and people-focused, and you'll have a keen desire to learn all the details about your hotel and how you can utilise its facilities to deliver an outstanding service.

Benefits:

• Discounts across retail, restaurants, events etc.
• Family and Friends discounts in hotels across the Kew Green Hotels and IHG estates.
• Leisure Club / Gym free membership.
• International Travel at Employee Rate for other branded hotels within our brand family.
• Parking on site for free.
• Meals for free on shift.
• Progression opportunities across the UK and internationally.
• Uniform provided.
• Flexible attitude and working hours.