Food and Beverage Team Leader

Away Resorts; Thirsk; Remote; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Bonus Scheme

Life Insurance

Discounts on Away Resorts Holidays

On Park Discounts

Awards and Recognition

Job summary

Away Resorts is seeking a Food and Beverage Team Leader for Woodland Lakes Lodges in Thirsk, Yorkshire. The role is a 30-hour-per-week, permanent contract with evenings from 5pm-9pm and an annual salary of £21,309.60.

You will lead shifts in our onsite restaurant and bar, manage a team of F&B assistants, oversee rotas, upsell, control costs, and resolve guest issues while delivering excellent service.

Qualifications

• Previous experience in a fast-paced and busy F&B environment.
• Experience of driving revenue – we can help you with training.
• A problem solver who can manage difficult situations well.
• A champion in delivering excellence in customer service with evidence of previous successes.
• Preferably a level 2 hygiene certificate but this is not a deal breaker as we can do this training on site.
• It’s the icing on the cake if you have specific experience on a holiday park, but don’t worry if you don’t, we provide lots of training.

Responsibilities

• Being at the heart of the action, serving customers, clearing tables, solving problems and leading your team
• Managing rotas so that we always have the right level of cover.
• Identifying and sharing best practice with team, including upselling effectively
• Helping to control margins by working alongside the FOH and kitchen teams to control food stock, minimise wastage and manage cleaning and other costs sensibly.
• Dealing with customer complaints and managing performance within your team
• Helping to build a motivated team of F&B assistants who take pride in delivering delight, even when we’re exceptionally busy.

Skills

F&B management

Revenue generation

Problem solving

Customer service excellence

Hygiene certification

Job description

Hours of Work: Variable hours- Evenings 5pm-9pm

Role: Bars & Restaurants

Transport Provided: No

Accommodation: No

Closing Date: 22 November 2026

Food and Beverage Team Leader

Location:Woodland Lakes Lodges, Thirsk, Yorkshire

Hours:Permanent Contract - 30 hours per week

Salary: £21,309.60 per annum

What we need in a nutshell

We’re looking for a team leader who loves being where the action is. You’ll be making everything run smoothly, leading shifts, and getting stuck in yourself in our busy onsite restuarant making sure our guests want to come back again and again.

Who are we?

We are a dynamic and growing company, shaking up the Great British holiday.Find out more about our holiday experience on our website: http://www.awayresorts.co.uk .

What you’ll be doing

Leading by example, you’ll be motivating a team of F&B assistants to provide excellent service to customers in our busy bar and restaurant. This includes:

• Being at the heart of the action, serving customers, clearing tables, solving problems and leading your team
• Managing rotas so that we always have the right level of cover.
• Identifying and sharing best practice with team, including upselling effectively
• Helping to control margins by working alongside the FOH and kitchen teams to control food stock, minimise wastage and manage cleaning and other costs sensibly.
• Dealing with customer complaints and managing performance within your team
• Helping to build a motivated team of F&B assistants who take pride in delivering delight, even when we’re exceptionally busy.

One more thing…holidays happen at holiday times, so you’ll need to work your magic on bank holidays and weekends too.

Skills, experience and qualities you’ll need

If you feel you have the ability to lead a team with confidence in a busy environment and you can tick the following boxes, we want to hear from you:

• Previous experience in a fast-paced and busy F&B environment
• Experience of driving revenue – we can help you with training.
• A problem solver who can manage difficult situations well.
• A champion in delivering excellence in customer service with evidence of previous successes.
• Preferably a level 2 hygiene certificate but this is not a deal breaker as we can do this training on site.

It’s the icing on the cake if you have specific experience on a holiday park, but don’t worry if you don’t, we provide lots of training.

What we can offer you

This is an exciting and varied role as part of our senior management team. We look after you with a great range of benefits, including:

• Bonus Scheme
• Life Insurance
• Discounts on Away Resorts Holidays
• On Park Discounts
• Awards and Recognition

Our promise to you

Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn’t it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination, and we’ll forever strive not just for our product to be unique but our people too. In short, we want to bring your whole self to work!