Food and Beverage Supervisor

TN United Kingdom; West Midlands Combined Authority; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a prestigious hotel that combines luxury and convenience, offering a vibrant work environment with opportunities for growth and advancement. As an F&B Supervisor, you will lead a dedicated team, ensuring exceptional service and memorable experiences for guests. With a focus on quality and attention to detail, this role is perfect for those who thrive in a fast-paced setting. Enjoy a range of benefits including generous holiday time, employee discounts, and recognition programs. If you have a passion for hospitality and are ready to make a difference, this is the opportunity for you.

Benefits

28 days holiday

Free meals on duty

Uniform provided

Employee discounts

Christmas gifts

Employee parties

Wage stream

Employee assistance programme

Recognition awards

Long service recognition

Qualifications

• Experience in a similar role at a 5-star hotel is advantageous.
• Ability to provide high-quality service and attention to detail.

Responsibilities

• Assist the F&B Manager with daily operations of all F&B outlets.
• Manage the team to ensure excellent customer service.
• Carry out stock taking and assist with training employees.

Skills

Customer Service

Multi-tasking

Initiative

Attention to Detail

Education

5-star hotel experience

Job description

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Holiday – 28 days holiday, enhanced after 5 years of service.

But there’s more...

Free meals on duty.

Uniform offered and dry cleaned.

Discounted employee friends & family rates at Arora Hotels.

Food and beverage discounts.

Christmas gifts and employee parties.

Introduce a friend scheme.

Wage stream.

Employee assistance programme.

Arora star employee recognition.

Long service recognition award.

About us...

Sofitel Heathrow is an award-winning hotel that is the perfect blend of style and convenience. With 605 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours. Our luxurious hotel is connected to terminal 5 and has spa and fitness facilities. The 45 meeting rooms include a flexible ballroom accommodating up to 1,300 delegates.

A bit about what you will do...

F&B Supervisors on our team assist the F&B Manager with the day-to-day operation of all F&B outlets. They lead by example and encourage the team to embrace every opportunity to create extra special moments for our guests and provide a personal experience that will be remembered.

Manage the team to ensure excellent customer service.

Able to work in all areas of F &B outlets.

Carry out stock taking.

Assist with training employees.

More about you...

Providing high quality service and attention to detail comes naturally to you.

Ability to take initiative.

Very good at multi-tasking and remaining calm under pressure.

A smart and professional appearance.

You value being part of a team and supporting your colleagues.

Most of all, you will have an approachable, positive, and proactive manner.

5-star hotel experience in a similar role would be a real advantage.

Grow with us...

We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group, there are exciting opportunities for career progression and development across our properties and brands.