Food and Beverage Supervisor

Hilton London Heathrow Airport Terminal 5; Slough; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Training

Staff discounts

Wagestream

Employee assistance programme

Staff meals on duty

Paid breaks

Gym access

Staff parking

Job summary

Hilton London Heathrow Airport Terminal 5 is seeking an experienced Hotel Food and Beverage Supervisor to oversee dining operations across the hotel's F&B outlets and ensure exceptional guest experiences.

You will partner with the Food and Beverage Manager on staffing, menu development, budgeting, and adherence to health and safety standards, while maintaining brand standards and delivering first-class service.

Qualifications

• Experience delivering first-class service in a food and beverage environment.
• Strong knowledge of F&B industry standards and best practices.
• Excellent communication and organisational skills.
• Commitment to delivering an exceptional guest experience aligned with brand standards.

Responsibilities

• Deliver all aspects of F&B service while supervising a large portion of the hotel's F&B operations.
• Work with the F&B Manager on recruiting, training and staff development.
• Ensure high levels of customer service and compliance with health and safety regulations.
• Analyse sales and financial reports to support promotional initiatives.

Skills

F&B service

Communication skills

Staff management

Brand standards

Job description

What is in it for you?

As part of the Hilton Heathrow T5 team, you will have access to industry leading benefits that include

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide - Staff rates and up to 50% discount on food & beverage and spa
• Wagestream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 24/7 access to our employee assistance programme
• Staff meals on duty
• Paid breaks
• Access to hotel gym facilities
• Free staff parking

A day in the life of...

As Hotel Food and Beverage Supervisor you'll be responsible for delivering when it comes to all things F&B, while supervising larger part of the hotels food and beverage operations. This includes partnering with the Food and Beverage Manager in recruiting and managing staff, ensuring high levels of customer service, developing menus, maintaining inventory and budgets, and enforcing health and safety regulations. You'll also assist in monitoring industry trends, analysing sales and financial reports, and work with marketing and sales teams to promote the hotel's food and beverage offerings. The role requires exceptional communication, and organisational skills, as well as a strong knowledge of food and beverage standards and best practices.

You'll always work with Hilton Heathrow T5's four pillars of Food and Beverage in mind: People, Product, Guest, Performance.

What do we need from you?

• Prior experience in delivering first class service in a food and beverage environment
• A deep understanding of food and beverage industry standards and best practices.
• You'll be an inspirational people orientated person, with first class communication, and organisational skills.
• You'll be equipped with a commitment to delivering an exceptional guest experience and living through our brand standards

At Hilton Heathrow T5, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone 'A Place to Grow'