Food & Beverage Assistant/ Bartender

Hilton London Heathrow Airport Terminal 5; Slough; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Training and leadership development

Staff hotel discounts

Wagestream

Job summary

Hilton London Heathrow Airport Terminal 5 is seeking a Food and Beverage Assistant to ensure guests enjoy a first-class dining experience. You will greet guests, take orders, serve food and drinks, and handle payments while upholding Hilton’s four pillars of service.

Join a team that values attention to detail, strong communication, and flexible scheduling, including nights, weekends and holidays, to support guest satisfaction across the hotel.

Qualifications

• Strong communication skills and the ability to engage with guests in a friendly and professional manner.
• Ability to work well in a team and collaborate with staff to provide excellent service across the hotel.
• Attention to detail and ability to maintain a clean and organised dining area.
• Flexibility to work varying shifts, including nights, weekends and holidays.

Responsibilities

• Greet guests, take orders, serve food and drinks, and handle payments.
• Maintain a clean and organised dining area and restock supplies.
• Assist with food preparation as needed and support colleagues across the hotel.

Skills

Communication skills

Guest service

Teamwork

Attention to detail

Flexibility

Job description

What is in it for you?

As part of the Hilton Heathrow T5 team, you will have access to industry leading benefits that include

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide - Staff rates and up to 50% discount on food & beverage and spa
• Wagestream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.

A day in the life of…

As Food and Beverage Assistant you'll be responsible for ensuring that guests have a positive, first class dining experience. You'll greet guests, take orders, serve food and drinks, and handle payments. You'll be responsible for maintaining a clean and organised dining area, restocking supplies, and assisting with food preparation as needed whilst working agilely to support the rest of the wider business. Excellent customer service skills and attention to detail are essential for this role and you'll always work with Hilton Heathrow T5’s four pillars of Food and Beverage in mind: People, Product, Guest, Performance.

What do we need from you?

• Food and Beverage experience isn't essential for this role, but to be successful, you will be passionate about providing an exceptional guest experience and living through our brand standards
• You'll have strong communication skills and the ability to engage with guests in a friendly and professional manner
• An ability to work well in a team and collaborate with other staff members to provide excellent service to guest, being agile in your ability to support colleagues across the hotel
• Attention to detail and ability to maintain a clean and organised dining area
• Flexibility to work varying shifts, including nights, weekends and holidays.

At Hilton Heathrow T5, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone 'A Place to Grow'