Food and Beverage Supervisor

Valor Hospitality Seaton House St Andrews; Scotland; On-site; GBP 31,000; Full time

Job summary

An established industry player is seeking a dedicated Food & Beverage Supervisor to enhance guest experiences through exceptional service. This role involves overseeing the F&B team, maintaining high cleanliness standards, and ensuring efficient service delivery. The ideal candidate will thrive in a fast-paced environment and possess excellent communication skills. With a commitment to hospitality, you will play a key role in creating memorable dining experiences for guests. Join a company that values its team members with exclusive discounts, wellness activities, and career growth opportunities.

Benefits

Exclusive discounts for friends and family

Valor team member rates at UK hotels

50% discount when dining

Free meals while on duty

Access to high-street discounts

Cycle To Work Scheme savings

Generous refer-a-friend bonuses

Healthcare Cash Plan options

Fully funded apprenticeship programmes

Monthly and annual service awards

Qualifications

• Experience in hospitality is desirable but not mandatory.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Oversee the F&B team and ensure exceptional service.
• Maintain cleanliness and organisation of dining areas.
• Assist in food and beverage preparation and serving.

Skills

Customer Service

Communication Skills

Attention to Detail

Ability to Work in Fast-Paced Environment

Flexibility

Job description

Job Description

£30160 per annum/ £14.50 per hour plus service charge, 40 hours per week (5 Days per week)

We are seeking a dedicated and enthusiastic individual to join our team. As a Food & Beverage Supervisor, you'll be at the heart of our guest experience, delivering exceptional service and ensuring our guests have a memorable dining experience.

Are you passionate about hospitality and customer service? Do you take pride in providing top-notch service with a smile? If so, we'd love to hear from you.

Key Responsibilities

• Oversee the F&B team as they carry out their duties
• Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner.
• Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards.
• Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.
• Support the F&B team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
• Assist in the coordination and execution of events and special functions.
• Ensure all areas are well-stocked and presented impeccably at all times.

Desired Skills and Experience

• Previous experience in a similar role within the hospitality industry is desirable but not mandatory.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Strong attention to detail and a commitment to delivering high standards.
• Flexible to work various shifts, including evenings, weekends, and holidays.

Benefits

• Exclusive discounts for you, your friends and family.
• Valor team member rates at our UK hotels, with rooms from just £30 B&B.
• Discounted stays for friends and family.
• 50% discount when dining in our restaurants and bars.
• Free meals while on duty, keeping you well-fuelled.
• Access to high-street discounts on a range of shops, experiences and more.
• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
• Generous refer-a-friend bonuses, starting at £250.

• Caring for your health and wellbeing, both in and outside of work.
• A calendar of wellness activities from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
• Healthcare Cash Plan options, from just £5 per month.

• Supporting your hospitality career growth.
• Fully funded apprenticeship programmes.
• Internal development programmes, designed to support you as you grow within your role.
• Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

Valor Hospitality is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Across the UK, we currently operate 34 hotels across leading brands such as Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans too, with three new luxury 5-star hotels planned to open in 2024.

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