Food and Beverage Supervisor

Bedruthan Hotel Limited; Newquay; On-site; GBP 25,000 - 32,000; Full time

Job summary

A leading family-owned hotel in Newquay is seeking a passionate Supervisor to elevate guest experiences. You will lead a dynamic team, ensuring exceptional service while training and mentoring staff. Join a supportive environment that promotes growth, offers competitive pay plus tips, and a wealth of employee benefits.

Benefits

Competitive salary plus tips

Learning and internal career progression opportunities

Permanent contract with 28 days holiday per year

Long service scheme with free stay after 1 year

40% off food and drinks

Local partnership discounts

Health Shield Healthcare Plan

On-site team accommodation available

Qualifications

• Experience in hospitality is preferred.
• Self-motivated and able to lead the team.
• Willingness to learn and develop professionally.

Responsibilities

• Deliver exceptional hospitality and train staff on standards.
• Mentor and evaluate team performance.
• Ensure compliance with hygiene and safety standards.

Skills

Hospitality

Team Management

Communication

Product Knowledge

Job description

Our team supervisors bring our hotel restaurant to life. They are warm, friendly, caring in nature and professional at all times. Always striving to achieve the highest levels of standards and service across our restaurants, bars and meetings and events. They are the face of our guests’ experiences, making sure that from the moment our guests arrive to the moment they leave that they are having a wonderful time.

We are looking for someone who is experienced but also willing to learn, is self-motivated, works in a clean and tidy manner and is able to help lead and develop our team.

No two days at the hotels are the same and your responsibilities will vary daily, however as a supervisor you will be responsible for:

• The delivery of exceptional hospitality
• The delivery of product knowledge and standards training to Restaurant and Bar hosts
• Contributing to the positive financial performance of Food and Beverage sales
• Training, evaluation, and mentoring of your team to ensure high quality and consistent performance
• Maintaining high standards of quality control, hygiene, and health and safety, cellar
• management.
• The smooth running of service, strong communication with the Kitchen and the restaurant bar and meetings and events team
• Working with your team, supporting them, and have fun whilst working hard
• Demonstrating your passion for hospitality, creating memorable experiences for others, be they guests or colleagues

As a family-owned independent Cornish business, we value every member of our talented team, and we offer a range of benefits and perks to reflect our commitment to making our hotels such a desirable place to work. These include:

• Competitive salary pay plus tips
• A people-centric working environment
• Learning and internal career progression opportunities
• A permanent contract with 28 days holiday per year (29 after 1 year)
• Long service scheme, enjoy a free stay at Bedruthan after your first year!
• Enjoy 40% off food and drinks, along with a range of other services throughout the hotel with our own discount scheme!
• Local partnership discounts
• Health Shield Healthcare Plan

On-site team accommodation is available