Food and Beverage Supervisor

Four Seasons Hotels Limited; Dogmersfield; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

Hotel Service Charge

Employee Travel Programme

Free meals on duty

Shuttle service

33 days holiday

Dental plan

Career progression

Uniform dry cleaning

Annual employee events

Salary advance via Wagestream

Employee recognition

Job summary

Four Seasons Hotel Hampshire is seeking a Food & Beverage Supervisor on a fixed-term maternity cover until January 2027. You will lead service teams across luxury outlets, uphold exceptional guest experiences, and support daily F&B operations.

The ideal candidate has proven F&B supervisory experience in luxury hospitality, strong leadership and communication skills, and a passion for delivering five-star service.

Qualifications

• Proven experience in F&B supervisory roles within luxury hospitality or hotel environments.
• Strong leadership and communication skills.
• Passion for delivering exceptional guest experiences.

Responsibilities

• Supervise day-to-day F&B outlets to maintain luxury service standards.
• Lead by example during service and support team members.
• Train, coach, and develop colleagues to improve performance.
• Handle guest requests professionally and resolve issues quickly.
• Support management with monitoring service quality.
• Assist with opening and closing procedures and operations readiness.
• Maintain cleanliness, presentation, and organization across service areas.
• Ensure compliance with health, safety, hygiene and company policies.
• Assist with stock management, ordering, and inventory controls.
• Promote teamwork and a positive working culture each shift.
• Previous experience in F&B supervisory role in hotel or luxury hospitality.
• Demonstrate passion for hospitality and guest experiences.
• Strong organisational and time management skills; work well under pressure.
• Flexible to work evenings, weekends, and holidays.

Skills

F&B supervision

Leadership

Staff training

Guest service

Communication

Problem solving

Job description

Four Seasons Hotel Hampshire is looking for an enthusiastic, dedicated, and passionate individual to join our Food & Beverage team as a Food & Beverage Supervisor on a fixed-term maternity cover contract until January 2027. This is an exciting opportunity for a hospitality professional who is passionate about delivering exceptional guest experiences and supporting the day-to-day operation of our Food & Beverage outlets. As a Food & Beverage Supervisor, you will play a key role in leading service teams, supporting management, and ensuring the highest standards of luxury hospitality are consistently delivered. You will help create memorable experiences for our guests while fostering a positive and engaging environment for your colleagues. What you will do

• Supervise the day-to-day operation of assigned Food & Beverage outlets, ensuring exceptional service standards are maintained at all times.
• Lead by example during service periods, providing guidance and support to team members.
• Assist with training, coaching, and developing colleagues to enhance performance and service delivery.
• Ensure guest requests and concerns are handled professionally, resolving issues quickly and effectively.
• Support the management team in monitoring service quality and maintaining luxury hospitality standards.
• Assist with opening and closing procedures, ensuring operational readiness and compliance.
• Maintain high standards of cleanliness, presentation, and organisation throughout all service areas.
• Ensure compliance with health, safety, hygiene, and company policies and procedures.
• Support stock management, ordering processes, and inventory controls as required.
• Promote teamwork and a positive working culture while delivering outstanding guest experiences on every shift.
• Previous experience in a Food & Beverage supervisory role within a hotel, restaurant, or luxury hospitality environment.
• A genuine passion for hospitality and delivering exceptional guest experiences.
• Strong leadership skills with the ability to motivate, coach, and support a diverse team.
• Excellent communication and interpersonal skills.
• High attention to detail and commitment to maintaining luxury service standards.
• Strong organisational and time management skills.
• Ability to work effectively in a fast-paced environment and remain calm under pressure.
• A proactive approach to problem-solving and decision-making.
• Good knowledge of food and beverage service standards, practices, and operations.
• Flexibility to work evenings, weekends, and holidays as business demands require.
• Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

• Hotel Service Charge.
• Employee Travel Programme.
• Free meals at Henry's while on duty, including fruits and coffee/tea available throughout the day.
• Shuttle bus service from the hotel between Fleet & Church Crookham.
• Holiday entitlement increases with years of service up to 33 days off.
• Bupa dental plan.
• Opportunities to build a successful career with global potential.
• Free uniform dry cleaning available.
• Annual themed employee party and many social, charitable & sporting events throughout the year.
• Access to Wagestream salary advance benefit.
• Employee recognition programmes.