Cafe Assistant

Compass Group PLC; Edgware; On-site; GBP 12,000 - 17,000; Part time

Job summary

Compass Group PLC through Restaurant Associates seeks a hospitality team member to deliver premium front-of-house service across UK venues. You will greet guests, serve food and drinks, operate tills, and prepare coffees to a high standard while upholding health and safety standards.

This casual zero-hour role offers shifts from Monday to Sunday, with daytime and evening hours and flexibility during school holidays.

Qualifications

• Experience in hospitality, catering or customer service is desirable.
• Willingness to work varied shifts including weekends.
• Ability to work under pressure and maintain high service standards.

Responsibilities

• Greet customers with a smile and deliver outstanding service.
• Serve food and drinks and operate the till system.
• Prepare coffees to a high standard and support front-of-house operations.
• Ensure compliance with health and safety regulations.

Skills

Customer service

Communication

Team player

Time management

Tools

Till system

Job description

This role requires you to be responsible for a variety of tasks, including basic food production & preparation, customer service, and supporting the overall catering operations while ensuring compliance with all Health and Food Safety regulations. Supporting the delivery of the excellent front of house operation standards onsite is expected whereby you will be welcoming guests, serving food & drinks, operating the till system and preparing coffees to a high standard. In return, you'll have the opportunity to grow with a company that invests in its people, celebrates individuality, and rewards employees who go the extra mile., Shifts will vary between Monday to Sunday. Due to the nature of the business, we offer a variety of shifts, giving you flexibility while earning extra income. Please ensure you can commit to mainly working daytimes and evenings throughout the week and weekend. It is vital you are able to work during the school holidays too, as this is a busy time for the venue. This is a casual zero-hour role, so hours will vary depending on the needs of the business, on a weekly basis.

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability
• Have a safety-first mindset
• Experienced in hospitality, catering, or customer service (desirable)Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York

Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. You can find a full list of our venues on our website. We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association's Food Made Good Programme.