Food and Beverage Assistant

Valor Hospitality Careers - UK; Southampton; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Exclusive team member discounts

Free meals on duty

Healthcare plan

Cycle to work scheme

Staff events

Job summary

Hotel Voco Southampton is seeking a dedicated Food and Beverage Assistant to join our team in delivering exceptional guest service and memorable dining experiences. You will help prep and serve food and drinks, maintain dining areas, and assist with events and daily operations.

The role requires excellent communication, attention to detail, and the ability to work across evenings, weekends, and holidays. We offer rewards, benefits, and opportunities to grow within the team.

Qualifications

• Hospitality experience is desirable but not mandatory.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.

Responsibilities

• Assist in the preparation and serving of food and beverages to guests in a professional manner.
• Maintain cleanliness and organisation of dining areas in line with health and safety standards.
• Provide excellent customer service by addressing guest inquiries and resolving complaints promptly.
• Support the Food and Beverage team with setup, clearing tables, restocking supplies and inventory tasks.
• Assist with coordination and execution of events and functions.
• Ensure dining areas are well-stocked and presented to a high standard.

Skills

Hospitality service

Customer service

Communication skills

Flexible shifts

Job description

Occasional Worker, £12.71 per hour

Get paid for doing what you love, get loads of rewards and benefits and learn new skills whilst you earn.

Hotel Voco Southampton

Occasional Worker, £12.71 per hour

Get paid for doing what you love, get loads of rewards and benefits and learn new skills whilst you earn.

We are seeking a dedicated and enthusiastic individual to join our team. As a Food and Beverage Assistant, you'll be at the heart of our guest experience, delivering exceptional service and ensuring our guests have a memorable dining experience.

Are you passionate about hospitality and customer service? Do you take pride in providing top-notch service with a smile? If so, we'd love to hear from you.

Key Responsibilities

• Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner.
• Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards.
• Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.
• Support the Food and Beverage team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
• Assist in the coordination and execution of events and special functions.
• Ensure all areas are well-stocked and presented impeccably at all times.

Desired Skills And Experience

• Previous experience in a similar role within the hospitality industry is desirable but not mandatory.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Strong attention to detail and a commitment to delivering high standards.
• Flexible to work various shifts, including evenings, weekends, and holidays.

Benefits

Exclusive discounts for you, your friends and family

• Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
• Discounted stays for friends and family.
• 50% discount when dining in our restaurants and bars.
• Free meals while on duty, keeping you well-fuelled.
• Access to high-street discounts on a range of shops, experiences and more.
• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
• Generous refer-a-friend bonuses, starting at £250.

Caring for your health and wellbeing, both in and outside of work

• A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
• Healthcare Cash Plan options, from just £5 per month.

Supporting your hospitality career growth

• Fully funded apprenticeship programmes.
• Internal development programmes, designed to support you as you grow within your role.
• Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

Join Our Team

We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.