Full Time Food and Beverage Assistant

New Forest Hotels; United Kingdom; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Staff discounts

Discounts on attractions

TiPJAR

EAP

Pension scheme

Job summary

New Forest Hotels in Lyndhurst, Hampshire, invites a Food and Beverage Assistant to join our dining team. You will support guest service, help with orders, and maintain hygienic, well-prepared dining areas across shifts in a busy hospitality setting.

The role requires strong communication, a proactive approach, and the ability to work quickly in a fast-paced environment, with a competitive salary and monthly service charge where applicable.

Qualifications

• Prior experience in hospitality/catering.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Strong attention to detail and a proactive attitude.
• Food hygiene certification is desirable.

Responsibilities

• Providing excellent customer service to all guests dining at our establishment.
• Assisting with food and drink orders, ensuring accuracy and timeliness.
• Setting up dining areas and maintaining cleanliness throughout shifts.
• Collaborating with kitchen staff to ensure smooth food delivery.
• Handling guest inquiries and resolving any issues promptly.
• Following health and safety guidelines at all times.

Skills

Customer service

Communication

Interpersonal skills

Attention to detail

Proactive attitude

Education

Food hygiene certification (desirable)

Job description

Food and Beverage Assistant

Location: Lyndhurst, Hampshire, United Kingdom

Salary: up to £26,436.80 per annum, plus service charge.

Job Type: Full Time, Permanent

About Us:

We are a leading establishment within the New Forest Collection, dedicated to providing exceptional hospitality experiences in the heart of Lyndhurst, Hampshire.

Role Overview:

As a Food and Beverage Assistant, you will play a vital role in ensuring the smooth operation of our dining facilities. You will assist in delivering high-quality service to our guests and maintaining the overall efficiency of our food and beverage operations.

Key Responsibilities:

• Providing excellent customer service to all guests dining at our establishment
• Assisting with food and drink orders, ensuring accuracy and timeliness
• Setting up dining areas and maintaining cleanliness throughout shifts
• Collaborating with kitchen staff to ensure smooth food delivery
• Handling guest inquiries and resolving any issues promptly
• Following health and safety guidelines at all times

Qualifications:

• Prior experience in a similar role within the catering or hospitality industry
• Excellent communication and interpersonal skills
• Ability to work effectively in a fast-paced environment
• Strong attention to detail and a proactive attitude
• Food hygiene certification is desirable

Benefits:

• Competitive salary
• Opportunities for career development and progression
• Staff discounts on dining and accommodation within our collection
• Discounts on local partner attractions
• TiPJAR
• Hospitality Action EAP
• Pension scheme
• A supportive and inclusive work environment