Food and Beverage Assistant

TN United Kingdom; London; On-site; GBP 27,000; Full time

Job summary

Join a modern and elegantly refurbished hotel where you can embark on a journey of growth and training. This exciting opportunity as a Food & Beverage Assistant includes responsibilities such as providing excellent customer service, maintaining high presentation standards, and assisting guests with their selections. With a supportive environment that feels like family, you will enjoy numerous perks including hotel discounts, a pension scheme, and personal development programs. Be part of a team that values diversity, equality, and a commitment to a sustainable future.

Benefits

Hotel discounts

Health cash back plan

Meals on duty

Pension scheme

Loyalty rewards and referral bonuses

28 days’ holiday including public holidays

Discounted dental and health cover

Travel & Food discounts

Personal Development programs

High street discounts

Qualifications

• Must have valid right to work in the UK.
• Experience in customer service is essential.

Responsibilities

• Demonstrate excellence in customer care and maintain professionalism.
• Ensure guests are welcomed warmly and addressed by name.
• Assist guests with food and beverage selections.

Skills

Customer Service Experience

Job description

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Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.

Meliá White House is a modern
and elegantly newly refurbished hotel exceptionally located next to Regent’s
Park, within a short walk from the world-renowned shopping streets of Oxford
Circus & Regents Street. Warren Street, Great Portland Street and Regent’s
Park underground stations are all within a 5-minute walk.

Salary package:
£26,780 plus service charge
Hotel discounts
Health cash back plan
Meals on duty
Pension scheme
Loyalty rewards and referral bonuses
many more

Food & Beverage Assistant

Responsibilities will include, but are not limited to:

1. To actively demonstrate excellence in customer care and service, whilst maintaining high levels of respect and a professional image at all times within the hotel.
2. To maintain high levels of personal presentation and cleanliness in accordance with the hotel uniform and personal appearance standards.
3. To ensure that all guests are welcomed into the outlets in a warm, genuine and professional manner and that where known, the guest is addressed by name.
4. To be fully conversant with all the items of food and beverage available, to be able to describe menu items in an informative and helpful manner.
5. To assist the guests in their selection of items and encourage additional sales. To answer any queries that may arise regarding the menu items.
6. To assist in the taking of food and beverage orders and to deliver them to the kitchen or to the bar area for preparation in a timely manner.
7. To prepare and pour drinks when ordered and to assist in the preparation of food items as required.
8. To anticipate and identify guest expectations, to ensure that their needs are met and where possible to exceed demand.

Our successful candidate will:

• Have Customer Service Experience
• The successful candidate must have a valid right to work in the UK.

Because belonging to the great Meliá family is being VIP

• Holidays: 28 days’ holiday including 8 public holidays
• Contributory pension scheme
• Refer a friend bonus: £500 (subject to successfully completed 6 months’ probation)
• Discounted dental and health cover with HSF
• Travel & Food discounts: excellent employee special rates in Melia Hotels worldwide for our team members, their friends & families while travelling and staying in our hotels including F&B discount (subject to individual outlets)
• Personal Development: programs designed to support your career right from the start, with unlimited access to online learning platform
• Career growth: fantastic opportunity to progress and access to a network of over 350 hotels across the world (subject to local right to work rules)
• High street discounts: with Perks at Work

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity , avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company .

Additionally, we support the sustainable growth of our industry through a socially responsible team . In this sense, our motto is Towards a sustainable future, from a responsible present. Thanks to all our collaborators, we make it possible.

If you want to be “Very Inspiring People”, follow us on:

INSTAGRAM – TWITTER – LINKEDIN – INDEED – GLASSDOOR

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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Created on 18/04/2025 by TN United Kingdom