Food and Beverage Assistant

The Address Collective; Glasgow; On-site; GBP 18,000 - 24,000; Full time

Job summary

The Address Glasgow is seeking a friendly Food and Beverage team member to support the supervisor by serving guests, handling orders, and delivering exceptional customer service across our outlets.

With at least 1 year in a restaurant or F&B customer service environment, you will manage queries, upsell where appropriate, and maintain cleanliness and standards throughout your shift.

Qualifications

• Minimum of 1 year's experience working in a restaurant or in a Food and Beverage customer service environment.
• Fluent English and excellent communication skills.

Responsibilities

• Serving guests and customers Food and Beverage whilst adhering to the established service standards and procedures at all times.
• Taking food and drink orders and fulfilling the customers' requests accurately and efficiently.
• Knowledgeable of all menus and able to explain to guests the dishes confidently, whilst also looking for opportunities to upsell when it arises.
• Ensuring exceptional customer satisfaction throughout each guest's experience in our food and beverage outlets.
• Cleaning the outlet to the required standard throughout your shift and adhering to deep cleaning schedules.

Skills

Food Service

Customer Service

Excellent communication

Multitasking

Attention to detail

Job description

Job Description

The Address Glasgow are currently looking for candidates to join our talented Food and Beverage team. You will be responsible for supporting the Food and Beverage supervisor in serving and assisting guests and customers, whilst also ensuring that the highest standard of customer service is maintained at all times.

Key Duties of this role:

• Serving guests and customers Food and Beverage whilst adhering to the established service standards and procedures at all times.
• Taking food and drink orders and fulfilling the customers' requests accurately and efficiently.
• Knowledgeable of all menus and able to explain to guests the dishes confidently, whilst also looking for opportunities to upsell when it arises.
• Ensuring exceptional customer satisfaction throughout each guest's experience in our food and beverage outlets.
• Cleaning the outlet to the required standard throughout your shift and adhering to deep cleaning schedules.

The Candidate

Minimum of 1 years' experience working in a restaurant or in a Food and Beverage customer service environment.

• Must be available to work early shifts (6:30am)
• Fluent English and excellent communication skills.

Skills Required

Food Service, Customer Service, Excellent communication, Multitasking, Attention to detail.

Compensation: Competitive salary