Food and Beverage Assistant

TN United Kingdom; Bath; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is looking for friendly and cheerful individuals to join their vibrant team. This role emphasizes a positive attitude and the ability to work together to provide guests with exceptional experiences. Whether you're new to hospitality or have prior experience, your natural warmth and passion will be valued. Enjoy a supportive environment where you can thrive and have fun while working in a dynamic hotel setting. With numerous perks and opportunities for growth, this is a fantastic chance to be part of a rewarding team.

Benefits

Competitive pay above National Living Wage

Retail and hospitality perks via Perkbox

25% off food & beverage

Confidential helpline for support

Free meals on duty

Unique development pathways

Opportunities for internal promotions

Milestone awards and gifts

Qualifications

• Seeking individuals with a cheerful and warm demeanor.
• Experience in hospitality is a plus, but not required.

Responsibilities

• Ensure guests have an amazing experience every time.
• Work collaboratively with the team in a busy hotel atmosphere.

Skills

Positive and engaging personality

Teamwork

Self-motivation

Job description

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Role

As part of our team, we welcome your passion, natural warmth, and humour to ensure our guests have an amazing experience every time. We’re seeking friendly, warm, and cheerful individuals who are happy to work together as a team and, importantly, want to have fun. We welcome candidates who are new to the industry as well as experienced ones — what matters most to us is that you have a positive and engaging personality, are self-motivated, and enjoy the buzz and excitement of a busy hotel atmosphere.

Please note the top end of the advertised rate of pay for this role includes service charge.

To say thank you, we have many perks:

1. Competitive pay – We are proud that everyone who joins our family gets rewarded a rate of pay above the National Living Wage, irrespective of age, plus tips on top.
2. Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
3. Excellent discounts across our family of hotels – you will be entitled to 25% off food & beverage in our hotels, plus we offer an amazing staff rate of £25 B&B per person across the group. Your friends and family also get special rates.
4. We understand it’s OK not to be OK, so we offer an externally run confidential helpline for any support you require as part of our Employee Assistance Programme.
5. We sustain you physically too — meals when you are on duty are free.
6. Everyone can learn and develop — our ‘Family First’ development pathways are unique to us and are the best in the business.
7. We provide lots of opportunities to progress and move up — we have made hundreds of internal promotions, including to General Manager level.
8. We like to say a special thank you for every year you are with us — our milestone awards include Champagne, afternoon tea, or dinner for you and someone special. When you reach big milestones, you receive extra special gifts like longer hotel stays, additional days off, and a unique gift especially chosen for you.