F&B Assistant

The Midland Hotel; Southampton; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a dynamic and friendly team as a Food and Beverage Assistant in a vibrant hotel environment! You will be the face of the hotel, ensuring guests enjoy their dining experience and leave with a smile. This role offers a fantastic opportunity to develop your hospitality skills in a supportive community that values hard work and dedication. With exciting perks like special room rates, recognition schemes, and ongoing training, this is not just a job but a chance to grow your career in the hospitality industry. Come be part of a forward-thinking company that celebrates its team members!

Benefits

Special rates on hotel rooms

Company-wide recognition scheme

Meals on duty

Talent referral scheme

Employee Awards Celebration

Company Pension Scheme

Life Assurance

Wellbeing Support

Ongoing job-related training

Clear paths for progression

Qualifications

• Must be a team player with a positive attitude and great communication skills.
• Experience in hospitality is a plus but not essential.

Responsibilities

• Ensure guests have a great experience in the restaurant and bar.
• Work as part of a vibrant team to deliver first-class hospitality.

Skills

Customer Service

Teamwork

Communication

Positive Attitude

Job description

Be Yourself – Be a Bold Team Player – Be Leonardo

As a Food and Beverage Assistant, you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! You’ll be working as part of a vibrant team to deliver first-class hospitality to our guests in the hotel’s restaurant and bar.

Some of the perks our colleagues enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
• Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
• Meals on duty
• Talent referral scheme: earn yourself a bonus for recommending a friend to join us
• We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
• The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression

If you’re our ideal Food & Beverage Assistant, you will:

• Be yourself!
• Share your positive energy with guests and your team
• Ensure that guests have a great experience in our restaurant and bar, and are leaving with a desire to come back again!
• Have a can-do attitude
• Be confident in speaking with guests and the team – we love building a good rapport

Why come join us?

We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional! Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!

Our Story

Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us!