Food and Beverage Administrator

Estelle Manor Ltd; Witney; On-site; GBP 29,000 - 33,000; Full time

Benefits offered by this job

Biannual socials

50% F&B discounts

Estelleversary gifting

Pension & life assurance

Perkbox access

28 days holiday

Cycle to Work

Uniform provided

Onsite seamstresses

Job summary

Estelle Manor Ltd is seeking an F&B Administrator to keep the department organized, efficient and ready to deliver an exceptional experience for guests and members. You will support rotas, meetings, supplier invoices and inventory while turning data into actionable insights for leaders.

Working closely with F&B Managers and teams, you’ll help monitor service statistics, quality standards and guest feedback, producing reports and spotting trends to continually raise the bar.

Qualifications

• Experience in an administrative, coordination or operational role, ideally within hospitality, F&B or a similarly fast paced environment.
• Excellent organisation and attention to detail, with the ability to manage multiple priorities and keep things moving.
• Comfortable working with data and numbers, with a curious eye for spotting trends, gaps and opportunities to improve.
• A confident computer user who is adept at learning new systems and processes, with strong Excel skills and the ability to use data to produce clear, useful reports.

Responsibilities

• Support rotas and meetings and assist with supplier invoices and inventory.
• Pull together reports and use Excel to turn data into clear, easy to understand information for leadership.
• Deal with VIP enquiries, special requests and larger bookings, building relationships across the estate.

Skills

Administrative skills

Excel

Data interpretation

Communication

Organization

Tools

Excel

Job description

Who are we?

Estelle Manor is a rural retreat set on an 85-acre estate in Oxfordshire. The manor has four restaurants, an extraordinary 3,000 sq metre Roman-inspired spa- Eynsham Baths, 108 bedrooms and a gym with class studios and padel courts. Plus, there’s a kids’ club for the little ones and a workspace.

The Role:

Behind every great F&B operation is someone keeping everything moving, joined up and on track.

As our F&B Administrator, you’ll be at the heart of the operation, working closely with our F&B Managers and wider teams to keep the department organised, efficient and ready to deliver an exceptional experience for our guests and members.

From supporting rotas and meetings to keeping on top of supplier invoices and inventory, you’ll have a hand in the detail that keeps our restaurants and bars running smoothly. You’ll also play an important role in looking at what’s happening across the operation from guest feedback and service statistics to quality standards. You’ll pull together reports and use Excel to turn data into clear, easy to understand information, giving our leaders the insight they need to make informed decisions, spot opportunities and continually raise the bar.

And it’s not all away from guests and members, you’ll be confident dealing with VIP enquiries, special requests and larger bookings, building relationships across the estate and making sure the smallest details don’t get missed.

Who are we looking for?

• Previous experience in an administrative, coordination or operational role, ideally within hospitality, F&B or a similarly fast paced environment.
• Excellent organisation and attention to detail, with the ability to manage multiple priorities and keep things moving.
• Comfortable working with data and numbers, with a curious eye for spotting trends, gaps and opportunities to improve.
• A confident computer user who is adept at learning new systems and processes, with strong Excel skills and the ability to use data to produce clear, useful reports.
• A confident and personable communicator, able to build strong relationships with F&B teams, senior leaders, suppliers, guests and members.
• A proactive, team player approach. Someone who sees what needs doing and gets stuck in rather than waiting to be asked.

The on target earning potential for our F&B Administrator role is £33,244.80 per annum based on a 40 hour contract - comprising of a base salary of £29,244.80 plus a qualified estimate of £4,000 in gratuities and service charge*. Please note this role is paid hourly at £14.06 so this is a projected salary and OTE.

What’s in it for you?

At Estelle, we prioritize your well‑being and growth, offering a range of perks to enrich your experience. Enjoy exclusive staff rates, biannual socials, and Estelleversary surprises. Nurture your well‑being with stocked colleague spaces. Engage in forums shaping The Estelle Way. Utilise the provided uniforms and onsite seamstress support. Join us for a fulfilling journey where you are valued, supported, and celebrated.

Here at Estelle, we want to create a unified culture and sense of belonging throughout. We have a range of perks and benefits at your fingertips:

• Biannual company socials plus smaller social and sports groups.
• 50% F&B discounts at all 4 manor restaurants.
• Estelleversary gifting for all employees.
• Colleague spaces stocked with food, drinks and a selection of juices, teas and coffees.
• Cycle to Work scheme.
• Added protection of our pension and life assurance schemes.
• Perkbox - our colleague benefits platform, providing access to a wide range of exclusive discounts, rewards and wellbeing resources designed to support you both inside and outside of work.
• 28 days holiday, inclusive of bank holidays, which increases with length of service.
• Colleague Forums and Sustainability Committees to help create The Estelle Way.
• Recommend-a-friend bonus scheme.
• Uniform provided, cleaned, and pressed.
• Onsite seamstresses to ensure your uniform is fitted and repaired.

About gratuities & service charge:

• Gratuities (tips) and service charge are paid on a pro‑rata basis regardless of your role.
• It is estimated that in 2026, our full‑time employees can expect to receive in the range of £4,000 in addition to their annual salary.

INDMP