FOH Team Member

Carpentersarmscambridge; Olney; On-site; GBP 20,000 - 25,000; Full time

Job summary

An established industry player is seeking passionate Front of House staff to enhance customer experiences at a historic pub and restaurant. This role involves ensuring top-notch service, taking orders, and collaborating with the kitchen team. The ideal candidate will thrive in a fast-paced environment, delivering excellent customer service and contributing to a fun and supportive workplace culture. With great prospects for career development and a vibrant team atmosphere, this opportunity is perfect for those eager to grow in the hospitality sector.

Benefits

28 days holiday

Company Pension scheme

Retail and beer discounts

Fun culture

Refer a friend Bonus

Employee Assistance programme

Benefits portal

30% dining discount

Qualifications

• Previous experience in a front of house role is essential.
• Strong enthusiasm for food and beverages is required.

Responsibilities

• Manage the customer journey to ensure exceptional experiences.
• Work closely with kitchen staff to take accurate orders.

Skills

Customer Service

Teamwork

Attention to Detail

Communication

Job description

The Bull Olney, United Kingdom Hospitality

Company Description

The Bull Hotel is located in the centre of Olney and sits at the heart of the local community. A former 17th century coaching inn, now a Pub & Restaurant with Rooms overlooks the Market Place making it a great spot to relax and watch the world go by.

Position

We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering.

Front of House duties include:

1. Taking responsibility for the customer journey, ensuring their experience is second to none
2. Taking accurate orders and working closely with kitchen staff
3. Ensuring payments and receipts are correct
4. Confidently recommending menu and drinks offerings
5. Observing service and standards and reporting any incidents or issues
6. Being a supportive and proactive team member

Requirements

1. Previous experience working front of house in a hospitality or customer facing environment
2. Enthusiasm and passion for food and beer
3. The ability to deliver excellent customer service and great teamwork in a fast-paced and pressurised environment
4. A result-driven and ambitious individual keen to develop your career and grow with us

Other Information

We will offer you a great package:

1. 28 days holiday
2. Company Pension scheme
3. Retail and beer discounts
4. Fun culture surrounded by a supportive team
5. Refer a friend Bonus
6. Employee Assistance programme
7. Benefits portal
8. 30% dining discount of all managed houses
9. Great working environment and great prospects!