FOH Team Member

Wells & Co.; Bedford; On-site; GBP 1,378,000 - 1,653,000; Full time

Benefits offered by this job

28 days holiday

Pension scheme

Beer discounts

50% food on shift

Refer a friend bonus

Employee assistance programme

Benefits portal

30% dining discount

Job summary

Brewpoint Taproom in Bedford, United Kingdom, seeks Front of House staff to deliver an exceptional customer experience across bar, restaurant, brewery, tap room and events.

Take orders, work with kitchen staff, handle payments, recommend menus and drinks, monitor service, and be a proactive team player in a fast-paced setting.

The role includes a competitive package with 28 days holiday, pension, beer discounts, 50% food on shift, and a welcoming culture with growth prospects.

Qualifications

• Front of house experience in hospitality or customer-facing environment.
• Enthusiasm and passion for food and beer.
• Excellent customer service and strong teamwork in a fast-paced setting.
• Ambitious to develop career and grow with the company.

Responsibilities

• Taking responsibility for the customer journey, ensuring their experience is second to none
• Taking accurate orders and working closely with kitchen staff
• Ensuring payments and receipts are correct
• Confidently recommending menu and drinks offerings
• Observing service and standards and reporting any incidents or issues
• Being a supportive and proactive team member

Skills

Front of House

Customer Service

Teamwork

Ambition

Job description

Company Brewpoint Taproom Location BEDFORD, United Kingdom Functional Area Hospitality

Company Description

Brewpoint!!!! Built on 5 generations of craft, has become Bedford’s predominate destination for drinkers and diners. Incorporating a bar, restaurant, brewery & tap room, shop and events space, allowing our guests to be able to experience exceptional modern beer and beyond!

Position

We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering.

Front of House duties include:

• Taking responsibility for the customer journey, ensuring their experience is second to none
• Taking accurate orders and working closely with kitchen staff
• Ensuring payments and receipts are correct
• Confidently recommending menu and drinks offerings
• Observing service and standards and reporting any incidents or issues
• Being a supportive and proactive team member

Requirements

• Previous experience working front of house in a hospitality or customer facing environment
• Enthusiasm and passion for food and beer
• The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
• A result driven and ambitious individual keen to develop your career and grow with us

Other information

We will offer you a great package:

• 28 days holiday
• Company Pension scheme
• Retail and beer discounts
• Fun culture surrounded by a supportive team
• 50% off food on shift
• Refer a friend Bonus
• Employee Assistance programme
• Benefits portal
• 30% dining discount of all managed houses
• Great working environment and great prospects!