FOH Superstar — Tips, Discounts & Career Growth

Charles Wells; Bedford; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

28 days holiday

Pension scheme

Discounts on beer and retail

Food on shift 50%

Refer a friend bonus

Employee assistance programme

Benefits portal

Career development programme

Dining discount across managed houses

Job summary

Brewpoint in Bedford is seeking motivated Front of House staff to deliver an exceptional customer experience and mouth-watering food offering. You will manage the customer journey, take orders, and work closely with the kitchen while promoting menus and drinks.

Join a lively team with a passion for beer and hospitality. The role offers a great package including pension, discounts, and career development opportunities in a dynamic venue setting.

Qualifications

• Experience in hospitality or customer-facing roles.
• Enthusiasm and passion for food and beer.
• Strong customer service and teamwork in fast-paced environments.

Responsibilities

• Taking responsibility for the customer journey, ensuring their experience is second to none.
• Taking accurate orders and working closely with kitchen staff.
• Ensuring payments and receipts are correct.
• Confidently recommending menu and drinks offerings.
• Observing service and standards and reporting any incidents or issues.
• Being a supportive and proactive team member.

Skills

Front of House

Customer service

Teamwork

Career growth

Job description

Brewpoint in Bedford is seeking motivated Front of House staff to deliver an exceptional customer experience and mouth-watering food offering. You will manage the customer journey, take orders, and work closely with the kitchen while promoting menus and drinks.

Join a lively team with a passion for beer and hospitality. The role offers a great package including pension, discounts, and career development opportunities in a dynamic venue setting.