FOH Team Leader — Elevate Guest Experience

Purchaseyourfreedom; England; Presencial; GBP 25 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Pension contribution

33% discount for employees

50% discount at Greene King Inns

Employee assistance program

Wagestream access

Retail discounts

Resumo da oferta

A leading hospitality company in the United Kingdom is looking for a Team Leader to ensure smooth operations and exceptional customer experiences. The ideal candidate should have a detail-oriented mindset and the ability to lead the team to meet high standards. Responsibilities include managing shift operations, maintaining bar safety, and providing solutions in the absence of management. A competitive salary and various employee discounts are offered, making this an attractive opportunity for those passionate about the hospitality industry.

Qualificações

• Ability to provide customers with a memorable experience.
• Experience in a leadership or deputy role.
• Skilled in organizing and coordinating team shifts.

Responsabilidades

• Lead the team to ensure smooth operations during shifts.
• Maintain high standards of cleanliness and safety at the bar.
• Resolve any issues that arise in the management team's absence.

Conhecimentos

Detail-oriented

Customer service

Team player

Problem-solving

Adaptability

Descrição da oferta de emprego

• Dept. L4/House: Juniper Farm (Woolston) - 06356

Company Description

Join us at Farmhouse Inns, where we’re big on quality as we are with our portions, which is why our carveries slow-roast our meats for 14-hours, freshly prepare our veg, create fluffy, handmade Yorkies, ruffle-up our perfectly crispy roast potatoes, and bake and hand-decorate our giant cakes in our kitchen every day.

Job Description

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

Qualifications

As a Team Leader, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you’ll bring…

• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

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