Front of House Team Leader — Guest Experience Champion
Greene King
Guildford
On-site
GBP 24,000 - 28,000
Full time
14 days+
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Benefits offered by this job
Competitive salary
Career development and training
Employee discounts on food and drink
Free employee assistance program
Discount for loved ones
Refer a friend bonus
Access to wages before payday
Retail discounts
Job summary
A well-known pub group in Guildford is seeking a Team Leader to ensure smooth and efficient service operations. The ideal candidate will lead by example, maintain high standards, and deliver a memorable experience for customers. Responsibilities include organizing the team during busy shifts and deputizing for the management team. This role comes with competitive pay, training opportunities, and employee discounts, making it an exciting opportunity for someone passionate about the hospitality industry.
Qualifications
A proven ability to lead a team and ensure high standards.
Experience in a customer-facing role.
Ability to maintain a safe, legal, and clean environment.
Responsibilities
Provide customers with a memorable experience in every visit.
Deputise for the management team during their absence.
Organise and coordinate the team during busy shifts.
Skills
Attention to detail
Customer service skills
Adaptability
Team player
Positive attitude
Job description
A well-known pub group in Guildford is seeking a Team Leader to ensure smooth and efficient service operations. The ideal candidate will lead by example, maintain high standards, and deliver a memorable experience for customers. Responsibilities include organizing the team during busy shifts and deputizing for the management team. This role comes with competitive pay, training opportunities, and employee discounts, making it an exciting opportunity for someone passionate about the hospitality industry.