Front of House Team Leader — Guest Experience Champion

Greene King; Guildford; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Career development and training

Employee discounts on food and drink

Free employee assistance program

Discount for loved ones

Refer a friend bonus

Access to wages before payday

Retail discounts

Job summary

A well-known pub group in Guildford is seeking a Team Leader to ensure smooth and efficient service operations. The ideal candidate will lead by example, maintain high standards, and deliver a memorable experience for customers. Responsibilities include organizing the team during busy shifts and deputizing for the management team. This role comes with competitive pay, training opportunities, and employee discounts, making it an exciting opportunity for someone passionate about the hospitality industry.

Qualifications

• A proven ability to lead a team and ensure high standards.
• Experience in a customer-facing role.
• Ability to maintain a safe, legal, and clean environment.

Responsibilities

• Provide customers with a memorable experience in every visit.
• Deputise for the management team during their absence.
• Organise and coordinate the team during busy shifts.

Skills

Attention to detail

Customer service skills

Adaptability

Team player

Positive attitude

Job description

A well-known pub group in Guildford is seeking a Team Leader to ensure smooth and efficient service operations. The ideal candidate will lead by example, maintain high standards, and deliver a memorable experience for customers. Responsibilities include organizing the team during busy shifts and deputizing for the management team. This role comes with competitive pay, training opportunities, and employee discounts, making it an exciting opportunity for someone passionate about the hospitality industry.