FOH Team Leader

greene king; Leeds; On-site; GBP 25,000 - 30,000; Full time

Job summary

Une entreprise dynamique dans le secteur de l'hôtellerie recherche un Team Leader passionné pour rejoindre son équipe à Leeds. Le candidat idéal dirigera l'équipe pour assurer un service exemplaire, tout en garantissant la satisfaction des clients. Ce poste offre des opportunités de carrière au sein de l'entreprise et de nombreux avantages.

Benefits

Salaire compétitif

Contribution au fonds de pension

Bonifications pour la recommandation d'amis

Réductions sur les services

Programme d'assistance aux employés

Qualifications

• Capacité à fournir des expériences mémorables aux clients.
• Aptitude à déduire pour la direction en leur absence.
• Sens de l'organisation pendant les périodes d'affluence.

Responsibilities

• Diriger et organiser l'équipe pendant les services.
• Assurer la propreté et la conformité des lieux.
• Résoudre les problèmes rapidement en l'absence de la direction.

Skills

Service Client

Gestion d'équipe

Organisation

Attention aux détails

Esprit d'équipe

Job description

As a Team Leader, you’ll lead by example, making sure the team has everything they need so the shift runs smoothly! You’ll ensure the team maintains high standards and that our customers are satisfied.

Company Description

Join us at Metro Pubs, where our pubs are at the heart of city life, providing a home away from home for locals and visitors alike. Each of our pubs has its own personality and character. We’re the place to laugh with friends, spend quality time with family, and enjoy great food, drinks, service, and atmosphere.

Additional Information

We’re committed to rewarding our team’s hard work:

• Competitive salary, pension contribution, and opportunities for career advancement across our brands.
• 33% discount for you and 15% for loved ones on all our brands.
• Free employee assistance program for mental health, well-being, financial, and legal support.
• 50% discount for you and 25% for loved ones at Greene King Inns and hotels.
• Refer a friend and earn up to £1,500 when they are hired.
• Access your wages early with Wagestream.
• Up to 30% off at Superdrug, exclusive discounts with Three Mobile, and more.

Qualifications

As a Team Leader, you will…

• Provide customers with memorable experiences each visit.
• Deputise for management and resolve issues in their absence.
• Organize and coordinate the team during busy shifts.
• Ensure the bar is safe, legal, clean, and issues are addressed promptly.

What you’ll bring…

• An eye for detail, ensuring every pint is perfect.
• Be a role model for great service and warm welcomes.
• Ability to think quickly and adapt during busy shifts.
• A positive attitude and team spirit.