FOH Supervisor — Lead Service & Guest Experience

Rick Stein Careers; Padstow; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Competitive pay plus tips

Free staff meals & generous discounts

Ongoing training & development

Opportunities to progress within the集团

Supportive, inclusive team culture

Extra holiday allowance after 5 years

Job summary

Rick Stein Restaurants in Padstow seeks a confident Front-of-House Supervisor to lead service, oversee a busy dining room and ensure guest satisfaction. You will mentor team members, share knowledge of menus and wines, and maintain the high standards associated with the Rick Stein name.

The role offers opportunities for training, progression within the group and a supportive team culture in a renowned seafood restaurant environment.

Qualifications

• Friendly, positive attitude with a genuine hospitality mindset.
• Experience leading a front-of-house team in a busy setting.
• Interest in food, wine and seafood with customer focus.
• Excellent communication and guest engagement skills.

Responsibilities

• Supervise and motivate the front-of-house team during service.
• Ensure smooth operation of your section and the restaurant.
• Deliver relaxed, memorable dining experiences for guests.
• Share expert knowledge of menus, specials, wines and drinks.
• Anticipate guest needs and provide confident recommendations.
• Support junior team members with coaching and development.
• Coordinate with kitchen and bar teams for seamless service.
• Maintain the high Rick Stein standards at all times.
• Assist with daily operational tasks including staff scheduling and training.

Skills

Front-of-House

Team Leadership

Guest Service

Wine & Menu Knowledge

Communication

Hospitality

Job description

Rick Stein Restaurants in Padstow seeks a confident Front-of-House Supervisor to lead service, oversee a busy dining room and ensure guest satisfaction. You will mentor team members, share knowledge of menus and wines, and maintain the high standards associated with the Rick Stein name.

The role offers opportunities for training, progression within the group and a supportive team culture in a renowned seafood restaurant environment.