Supervisor

Rick Stein Careers; Padstow; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Competitive pay plus tips

Free staff meals & generous discounts

Ongoing training & development

Opportunities to progress within the集团

Supportive, inclusive team culture

Extra holiday allowance after 5 years

Job summary

Rick Stein Restaurants in Padstow seeks a confident Front-of-House Supervisor to lead service, oversee a busy dining room and ensure guest satisfaction. You will mentor team members, share knowledge of menus and wines, and maintain the high standards associated with the Rick Stein name.

The role offers opportunities for training, progression within the group and a supportive team culture in a renowned seafood restaurant environment.

Qualifications

• Friendly, positive attitude with a genuine hospitality mindset.
• Experience leading a front-of-house team in a busy setting.
• Interest in food, wine and seafood with customer focus.
• Excellent communication and guest engagement skills.

Responsibilities

• Supervise and motivate the front-of-house team during service.
• Ensure smooth operation of your section and the restaurant.
• Deliver relaxed, memorable dining experiences for guests.
• Share expert knowledge of menus, specials, wines and drinks.
• Anticipate guest needs and provide confident recommendations.
• Support junior team members with coaching and development.
• Coordinate with kitchen and bar teams for seamless service.
• Maintain the high Rick Stein standards at all times.
• Assist with daily operational tasks including staff scheduling and training.

Skills

Front-of-House

Team Leadership

Guest Service

Wine & Menu Knowledge

Communication

Hospitality

Job description

Supervisor – Front of House

Great food. Genuine hospitality. A place to grow.

Supervisor – Front of House

Great food. Genuine hospitality. A place to grow.

At Rick Stein Restaurants, we’re all about fresh seafood, simple cooking done brilliantly, and making every guest feel genuinely welcome. We’re now looking for an experienced and confident Front-of-House Supervisor to join our team.

If you love great food, enjoy leading a team, and thrive in delivering outstanding guest experiences, we’d love to meet you.

What You’ll Be Doing

• Supervising and motivating the front-of-house team during service
• Ensuring smooth and efficient operation of your section and the wider restaurant
• Delivering relaxed, memorable dining experiences for every guest
• Sharing expert knowledge of our menus, daily specials, wines, and drinks
• Anticipating guest needs and providing thoughtful, confident recommendations
• Supporting and mentoring junior team members to develop their skills
• Liaising closely with the kitchen and bar teams to ensure seamless service
• Upholding the high standards that define the Rick Stein name at all times
• Assisting management with daily operational tasks, including staff scheduling and training

What We’re Looking For

• A friendly, positive attitude with a natural sense of hospitality
• Previous front-of-house experience with confidence leading a team
• A genuine interest in food, wine, and seafood
• Strong communication and interpersonal skills, confident engaging with guests and colleagues
• A team player who thrives in a busy, professional environment
• Someone who leads by example, inspires their team, and takes pride in exceptional service

What You’ll Get

• Competitive pay plus tips
• Free staff meals and generous discounts across Rick Stein Restaurants, Rooms, and Shops
• Ongoing training and development, including food, wine, and leadership skills
• Opportunities to progress within a respected hospitality group
• A supportive, inclusive team culture
• Extra holiday allowance for length of service, up to 5 extra days after 5 years
• Access to discounts on 100s of retailers, health, entertainment, travel & more

If you’re passionate about hospitality and want to be part of a restaurant group that values quality, warmth, and professionalism, and start your journey with Rick Stein Restaurants.

The Seafood Restaurant was the first restaurant opened by Rick Stein and Jill Stein in 1975. The Seafood Restaurant in Padstow is famous for establishing an international reputation for the very freshest fish and shellfish, often landed on our doorstep. In the centre of the restaurant is a Seafood Bar where guests can enjoy watching chefs assembling platters of oysters, langoustines and sashimi.