FOH Supervisor — Lead & Elevate Guest Experience

Boparan Restaurant Group; Milton Keynes; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

50% staff discount across BRG brands

20% discount at Carluccio’s stores

BRG Spark App access for exclusive off

Mortgage advice & wellbeing centre

Wagestream earnings access

Healthcare Cashplan

Employee Assistance Programme (EAP)

Referral bonuses

Career development opportunities

Flexible working

Job summary

Slim Chickens Milton Keynes is seeking a Front of House Supervisor to lead the dining room and ensure outstanding guest experiences. You will supervise the front-of-house team, maintain brand standards, and drive smooth service in a fast-paced environment.

Join a vibrant brand within the BRG portfolio, with opportunities for development, flexible scheduling, and a focus on guest satisfaction across multiple locations.

Qualifications

• Proven experience in a supervisory role within a restaurant or fast‑paced environment
• Natural leader who can inspire and guide a team
• Passion for hospitality and delivering top‑notch service
• Excellent communication and interpersonal skills
• Strong organisational abilities and attention to detail
• Calm and efficient under pressure
• Flexible availability including weekends, late nights, and bank holidays

Responsibilities

• Supervising front-of-house operations to ensure seamless service
• Leading, mentoring, and motivating the front-of-house team to deliver outstanding customer experiences
• Ensuring high standards of customer service, cleanliness, and presentation
• Managing guest relations and resolving issues to ensure satisfaction
• Assisting with staff training and development to uphold brand standards
• Supporting the management team in driving sales and achieving business goals
• Creating a welcoming atmosphere where staff and guests thrive

Skills

Supervisor

Fast-Paced Experience

Shift Management

Teamwork

Job description

Slim Chickens Milton Keynes is seeking a Front of House Supervisor to lead the dining room and ensure outstanding guest experiences. You will supervise the front-of-house team, maintain brand standards, and drive smooth service in a fast-paced environment.

Join a vibrant brand within the BRG portfolio, with opportunities for development, flexible scheduling, and a focus on guest satisfaction across multiple locations.